Sunil More Email & Phone Number

India

Telnyx offers dynamic, self-service access to carrier-grade communication services. We are focused on powering developers and businesses to provision and integrate tier-1 voice, messaging, data and other forms of real-time communication into their applications and to securely deliver that communication globally.As a seasoned VoIP Engineer with extensive experience in the telecommunications sector, I bring a wealth of expertise in designing, implementing, and maintaining advanced VoIP… Show more Telnyx offers dynamic, self-service access to carrier-grade communication services. We are focused on powering developers and businesses to provision and integrate tier-1 voice, messaging, data and other forms of real-time communication into their applications and to securely deliver that communication globally.As a seasoned VoIP Engineer with extensive experience in the telecommunications sector, I bring a wealth of expertise in designing, implementing, and maintaining advanced VoIP systems. My career is characterized by a deep understanding of both the technical and customer-focused aspects of telecommunication services, ensuring high-quality and efficient communication solutions.Key Expertise and Responsibilities:- VoIP System Management- Troubleshooting and Escalation Handling- Quality Assurance - Software Development Contribution- Team Leadership and Training- Customer / Product Onboarding and Support- Continuous DocumentationI am committed to leveraging my technical expertise and customer-centric approach to deliver robust VoIP solutions. Staying abreast of the latest industry trends and technologies, I aim to drive innovation and efficiency in the rapidly evolving world of telecommunications. Show less

Powai

Working on open source telephony softwares like FreeSwitch , OpenSIPs and Kamailio.

Mumbai Area, India

As a Software Developer specializing in telecommunications, my role encompasses a diverse range of critical functions:Escalation Oversight: I diligently monitor and manage the escalation process, ensuring timely and effective resolution of trouble tickets. This involves a keen focus on problem-solving and maintaining high service standards.Quality Assurance: I am responsible for the quality control of VoIP traffic, paying close attention to voice clarity, call setup success rate… Show more As a Software Developer specializing in telecommunications, my role encompasses a diverse range of critical functions:Escalation Oversight: I diligently monitor and manage the escalation process, ensuring timely and effective resolution of trouble tickets. This involves a keen focus on problem-solving and maintaining high service standards.Quality Assurance: I am responsible for the quality control of VoIP traffic, paying close attention to voice clarity, call setup success rate (CPS), and other key performance indicators. This role requires a meticulous approach to maintain and enhance the quality of our telecommunication services.Dial Plan Management: My expertise extends to the creation, modification, and removal of dial plans, tailoring our services to meet specific customer requirements and optimizing call routing strategies.Open Source Telephony Software Development: I actively contribute to the development and enhancement of open-source telephony software, leveraging my technical skills to improve functionality and user experience.Customer Onboarding: I play a pivotal role in setting up new customers on our softswitch platforms, including Opensips, Asterisk, and FreeSwitch. This involves configuring systems to meet unique customer needs and ensuring a seamless integration into our service.In my role, I blend technical acumen with customer-focused solutions, constantly seeking innovative ways to enhance our telecommunication services Show less

India

Mumbai Area, India

In my role as a Customer Service Manager, I was dedicated to driving customer satisfaction to new heights. My primary focus was on inspiring and leading my team towards achieving unparalleled excellence in all facets of customer support, sales, and service. I placed a strong emphasis on fostering a motivated and dynamic team environment, where each member was encouraged to reach their full potential in delivering outstanding customer experiences. This approach not only elevated our service… Show more In my role as a Customer Service Manager, I was dedicated to driving customer satisfaction to new heights. My primary focus was on inspiring and leading my team towards achieving unparalleled excellence in all facets of customer support, sales, and service. I placed a strong emphasis on fostering a motivated and dynamic team environment, where each member was encouraged to reach their full potential in delivering outstanding customer experiences. This approach not only elevated our service standards but also significantly enhanced our productivity and efficiency in responding to customer needs. Show less

Mumbai Area, India

I was responsible for Service and overhauling of Gyro Spheres, Radars and other navigational equipments

Be, Elec. & Telecom

Had fun making friends, Understood the view point of Lectures by giving project presentations. Made mini projects , understood basic.

Be In Electronic And Telecommunications, Electronics