Sunil Parashar ⭐️ Email and Phone Number
Sunil Parashar ⭐️ work email
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Sunil Parashar ⭐️ personal email
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Over 15 years of service management & sales experience, while working in digital marketing, telecom, FMCG and IT Services industry. My experience of working in different industries and managing different services has enabled me to learn and implement new processes to improve quality and drive performance to serve the end customer. Throughout my career I have focused on work to inspire and motivate team for achieving goals and influence valuable changes resulting in enhanced customer satisfaction through listening to new ideas coming internally from team members and externally from business.My experience of working in managed service and outsourcing environment has helped me understand the importance of trusted relationship and effective communication between the customer and the supplier.My Master’s degree in international business management has helped me to better understand the needs of the business and how industry operates. I have also completed Formation 1, Formation 2 and Professional 1 stage of CPA which has enabled me to understand the financial aspect of business and project management.
Accenture
View- Website:
- accenture.com
- Employees:
- 407706
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Service Delivery Senior Manager At AccentureAccenture Jun 2024 - PresentDublin, County Dublin, Ireland -
Trust And Safety Sdl At AccentureAccenture Jul 2021 - Jun 2024Dublin City, County Dublin, Ireland -
Steering ManagerAccenture Jan 2021 - Jun 2021Dublin, County Dublin, Ireland -
Project/Mobilization ManagerAccenture Apr 2020 - Jan 2021Dublin City, County Dublin, Ireland -
Service Delivery Emea Operations ManagerAccenture Apr 2018 - Jan 2021Dublin, Leinster, IrelandAccountable for managing EMEA Operations for one of the top digital marketing Co.Managing teams based in Dublin, Krakow & Lisbon. Responsible for overall delivery and profitability of the account -
Service Delivery Emea Ops Lead (Arvato - Tupe)Accenture May 2016 - Mar 2018County Dublin, IrelandManaged multilingual support team with over 140 staffDriven performance, productivity, internal quality & customer satisfaction Launched Monetization program, delivering first class optimization service -
Dublin Operations LeadArvato Financial Solutions, Global F&A May 2016 - Oct 2017Managed multilingual support team with over 140 staffDriven performance, productivity, internal quality & customer satisfaction Launched Monetization program, delivering first class optimization service -
Senior Technical Support Manager – Global Service Desk – Multilingual (Cpl)Hewlett-Packard Aug 2014 - May 2016LeixlipManaged team of 9 Team Managers and service desk of over 130 staff Responsible for overall delivery of all SLAs and KPIs on the deskEnsured current processes are up-to-date and implemented new processes -
Team Manager - Technical Support – Global Service Desk – Multilingual (Cpl)Hewlett-Packard Jun 2011 - Jul 2014Leixlip, Co.DublinManaged team of Level 1 & Level 2 Technical support specialists providing support via phone, chat & emails to three different clientsStream lead for Reporting and Quality improvementClient relationship through effective communication -
Business Development ManagerUfirst Telecom & It Limited May 2011 - Jun 2011Provided comprehensive consultation and services in the field of Telecom and IT to all Irish Businesses. -
Call Center ManagerIrish Broadband Nov 2007 - Mar 2011DublinManaged customer care department providing support via phone, email and chatInvolved in change management while Imagine took over Irish broadbandHandled customer complaints and comreg issuesDeveloped retention strategies based on market research and in-house capabilities -
Team ManagerStream Global Services - Eircom Mar 2005 - Oct 2007Dublin -
Area Sales OfficerGlaxosmithkline Aug 2000 - Feb 2003New Delhi Area, IndiaManaged 13 distributors with retail coverage of 4500 outletsAppointed new distributors and preferred dealers based on financial stabilityDeveloped marketing strategies to improve brand awareness and customer base
Sunil Parashar ⭐️ Skills
Sunil Parashar ⭐️ Education Details
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International Business Management -
First Class Honors. -
Commerce. -
Oxford Sr Secondary SchoolCommerce -
Management Finance And Auditing
Frequently Asked Questions about Sunil Parashar ⭐️
What company does Sunil Parashar ⭐️ work for?
Sunil Parashar ⭐️ works for Accenture
What is Sunil Parashar ⭐️'s role at the current company?
Sunil Parashar ⭐️'s current role is Trust and Safety SDL at Accenture. MBA, BCOM, PGD Global Sales & Marketing.
What is Sunil Parashar ⭐️'s email address?
Sunil Parashar ⭐️'s email address is pa****@****ail.com
What schools did Sunil Parashar ⭐️ attend?
Sunil Parashar ⭐️ attended Griffith College Dublin, National Institute Of Information Technology, Delhi University, Oxford Sr Secondary School, Griffith College Dublin.
What are some of Sunil Parashar ⭐️'s interests?
Sunil Parashar ⭐️ has interest in Serviços Sociais.
What skills is Sunil Parashar ⭐️ known for?
Sunil Parashar ⭐️ has skills like Call Centers, Management, Team Leadership, Team Management, Telecommunications, Customer Satisfaction, Leadership, Technical Support, Service Delivery, Customer Service, Outsourcing, Business Analysis.
Who are Sunil Parashar ⭐️'s colleagues?
Sunil Parashar ⭐️'s colleagues are Manish Kumar, Sakshi Aggarwal, Sundar Moorthi, Dolonchapa Chakraborty, Phd, Kajal Jadav, Bernadine Ea, Denver Selisana.
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Sunil Parashar
Global Learning & Development Leader | Talent Development | Organisational GrowthSingapore
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