Sunil Parashar ⭐️

Sunil Parashar ⭐️ Email and Phone Number

Trust and Safety SDL at Accenture. MBA, BCOM, PGD Global Sales & Marketing @ Accenture
dublin, dublin, ireland
Sunil Parashar ⭐️'s Location
Ireland, Ireland
Sunil Parashar ⭐️'s Contact Details

Sunil Parashar ⭐️ work email

Sunil Parashar ⭐️ personal email

About Sunil Parashar ⭐️

Over 15 years of service management & sales experience, while working in digital marketing, telecom, FMCG and IT Services industry. My experience of working in different industries and managing different services has enabled me to learn and implement new processes to improve quality and drive performance to serve the end customer. Throughout my career I have focused on work to inspire and motivate team for achieving goals and influence valuable changes resulting in enhanced customer satisfaction through listening to new ideas coming internally from team members and externally from business.My experience of working in managed service and outsourcing environment has helped me understand the importance of trusted relationship and effective communication between the customer and the supplier.My Master’s degree in international business management has helped me to better understand the needs of the business and how industry operates. I have also completed Formation 1, Formation 2 and Professional 1 stage of CPA which has enabled me to understand the financial aspect of business and project management.

Sunil Parashar ⭐️'s Current Company Details
Accenture

Accenture

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Trust and Safety SDL at Accenture. MBA, BCOM, PGD Global Sales & Marketing
dublin, dublin, ireland
Website:
accenture.com
Employees:
407706
Sunil Parashar ⭐️ Work Experience Details
  • Accenture
    Service Delivery Senior Manager At Accenture
    Accenture Jun 2024 - Present
    Dublin, County Dublin, Ireland
  • Accenture
    Trust And Safety Sdl At Accenture
    Accenture Jul 2021 - Jun 2024
    Dublin City, County Dublin, Ireland
  • Accenture
    Steering Manager
    Accenture Jan 2021 - Jun 2021
    Dublin, County Dublin, Ireland
  • Accenture
    Project/Mobilization Manager
    Accenture Apr 2020 - Jan 2021
    Dublin City, County Dublin, Ireland
  • Accenture
    Service Delivery Emea Operations Manager
    Accenture Apr 2018 - Jan 2021
    Dublin, Leinster, Ireland
    Accountable for managing EMEA Operations for one of the top digital marketing Co.Managing teams based in Dublin, Krakow & Lisbon. Responsible for overall delivery and profitability of the account
  • Accenture
    Service Delivery Emea Ops Lead (Arvato - Tupe)
    Accenture May 2016 - Mar 2018
    County Dublin, Ireland
    Managed multilingual support team with over 140 staffDriven performance, productivity, internal quality & customer satisfaction Launched Monetization program, delivering first class optimization service
  • Arvato Financial Solutions, Global F&A
    Dublin Operations Lead
    Arvato Financial Solutions, Global F&A May 2016 - Oct 2017
    Managed multilingual support team with over 140 staffDriven performance, productivity, internal quality & customer satisfaction Launched Monetization program, delivering first class optimization service
  • Hewlett-Packard
    Senior Technical Support Manager – Global Service Desk – Multilingual (Cpl)
    Hewlett-Packard Aug 2014 - May 2016
    Leixlip
    Managed team of 9 Team Managers and service desk of over 130 staff Responsible for overall delivery of all SLAs and KPIs on the deskEnsured current processes are up-to-date and implemented new processes
  • Hewlett-Packard
    Team Manager - Technical Support – Global Service Desk – Multilingual (Cpl)
    Hewlett-Packard Jun 2011 - Jul 2014
    Leixlip, Co.Dublin
    Managed team of Level 1 & Level 2 Technical support specialists providing support via phone, chat & emails to three different clientsStream lead for Reporting and Quality improvementClient relationship through effective communication
  • Ufirst Telecom & It Limited
    Business Development Manager
    Ufirst Telecom & It Limited May 2011 - Jun 2011
    Provided comprehensive consultation and services in the field of Telecom and IT to all Irish Businesses.
  • Irish Broadband
    Call Center Manager
    Irish Broadband Nov 2007 - Mar 2011
    Dublin
    Managed customer care department providing support via phone, email and chatInvolved in change management while Imagine took over Irish broadbandHandled customer complaints and comreg issuesDeveloped retention strategies based on market research and in-house capabilities
  • Stream Global Services - Eircom
    Team Manager
    Stream Global Services - Eircom Mar 2005 - Oct 2007
    Dublin
  • Glaxosmithkline
    Area Sales Officer
    Glaxosmithkline Aug 2000 - Feb 2003
    New Delhi Area, India
    Managed 13 distributors with retail coverage of 4500 outletsAppointed new distributors and preferred dealers based on financial stabilityDeveloped marketing strategies to improve brand awareness and customer base

Sunil Parashar ⭐️ Skills

Call Centers Management Team Leadership Team Management Telecommunications Customer Satisfaction Leadership Technical Support Service Delivery Customer Service Outsourcing Business Analysis Project Management It Service Management Business Process Sla Business Development Itil Troubleshooting Managed Services Call Center Sales It Operations Vendor Management Business Strategy Process Improvement Integration Cloud Computing Business Intelligence Data Analysis It Management Active Directory Microsoft Office Account Management Change Management Teamwork Market Research Mobile Devices Project Delivery Service Level Agreements Crm Service Management Strategy Contact Centers

Sunil Parashar ⭐️ Education Details

Frequently Asked Questions about Sunil Parashar ⭐️

What company does Sunil Parashar ⭐️ work for?

Sunil Parashar ⭐️ works for Accenture

What is Sunil Parashar ⭐️'s role at the current company?

Sunil Parashar ⭐️'s current role is Trust and Safety SDL at Accenture. MBA, BCOM, PGD Global Sales & Marketing.

What is Sunil Parashar ⭐️'s email address?

Sunil Parashar ⭐️'s email address is pa****@****ail.com

What schools did Sunil Parashar ⭐️ attend?

Sunil Parashar ⭐️ attended Griffith College Dublin, National Institute Of Information Technology, Delhi University, Oxford Sr Secondary School, Griffith College Dublin.

What are some of Sunil Parashar ⭐️'s interests?

Sunil Parashar ⭐️ has interest in Serviços Sociais.

What skills is Sunil Parashar ⭐️ known for?

Sunil Parashar ⭐️ has skills like Call Centers, Management, Team Leadership, Team Management, Telecommunications, Customer Satisfaction, Leadership, Technical Support, Service Delivery, Customer Service, Outsourcing, Business Analysis.

Who are Sunil Parashar ⭐️'s colleagues?

Sunil Parashar ⭐️'s colleagues are Manish Kumar, Sakshi Aggarwal, Sundar Moorthi, Dolonchapa Chakraborty, Phd, Kajal Jadav, Bernadine Ea, Denver Selisana.

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