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Accomplished and goal–oriented professional with extensive experience in digital product management and software development. History of success in defining and delivering various strategic and innovative products that have increased customers’ online engagement, convenience to shop, and customer retention rate and have driven top-line digital revenue. Strategic and solutions-driven, adept in maintaining an agile and adaptable work approach. Committed to creating a culture of excellence, quality, service, and profitability.Key SkillsProduct Management | Project Management |Team Leadership | Strategic Planning| Growth Mindset| Product Roadmap| Consumer Research | Product Discovery |Hypotheses testing | Product Development| Software Development| Problem-Solving |Critical Thinking | Communication | Agile Methodology | Continuous Improvement | Analytics |Web and Mobile App | E-Commerce
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Sr. Digital Product ManagerBj'S Wholesale Club Apr 2021 - Feb 2024Marlborough, Ma, Us• Defined and executed product vision, strategy, and roadmap, for digital transformation at BJs to meet business goals of improving member engagement, repeat rate, and reducing cost to fulfill orders.• Prioritized roadmap and worked with team (Engineering, UX, QE), cross-functional stakeholders, and other product managers to develop products from inception using Agile methodology.• Defined and communicated product roadmap using Monday boards within and outside the product team.• Validated product assumptions and hypotheses through quick product prototypes as part of product discovery to improve product quality, clarify user needs, and reduced churn during product development. -
Digital Product ManagerBj'S Wholesale Club Jul 2017 - Apr 2021Marlborough, Ma, Us• Launched Buy Online Pick in Club (BOPIC) product from scratch and grew revenue• Established and communicated key success metrics, measured and reported the KPIs after product launches• Performed data analysis by analyzing product metrics, Qualtrics customer feedback and, customer care feedback to identify customer needs and pain points.• Gained experience in project management, leading teams and managing multiple products simultaneously
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Sr Business AnalystBj'S Wholesale Club Sep 2013 - Jul 2017Marlborough, Ma, Us• Led cross-functional team and launched order fulfillment, drop-ship vendor management platform, and member care management platform leveraging IBM Sterling.• Prepared Roadmap, prioritized products, wrote user stories, and conducted user acceptance testing• Gained experience in delivering presentations and influencing senior leadership.
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Business System AnalystMerkle Mar 2012 - Sep 2013Columbia, Md, Us• Gained experience in preparing BRD, FRD, RTM, STT, data dictionary, change request and test plan document.• Performed data analysis of incoming data using IDE and SQL. Identified and communicated issues with client.• Experience working on relational database system.• Documented test plan and created automated test analysis report to track progress of test execution. -
Business AnalystHeadstrong- Cvs Caremark Sep 2010 - Mar 2012Woonsocket, Ri, Us• Gathered requirements and prepared business requirement documents BRD, System Requirement Specification (SRS) by interviewing Business Users.• Documented current state and future state of the system and performed gap analysis.• Prepared requirements traceability using Dimension RM.• Learned CVS Caremark’s software engineering process (SEP) -
Management Consultant-Project ExperienceNational Grid Sep 2009 - May 2010London, London, Gb• Mapped dig safe process and identify the cost of the process by collecting variable and fix cost data.• Prepared scope document, team charter, work break down structure and interacted with different stakeholders.• Gained experience in project management, knowledge management and business process improvement. -
System Analyst InternVerizon Jun 2009 - Aug 2009Basking Ridge, Nj, Us• Analyzed historical data and perform trend analysis of various regions in USA.• Worked on CRM tool and analyze product marketing ,delivery and maintenance process.• Worked with union worker to understand on field challenges of product installation and maintenance.• Worked with director and senior executive director of IT and Operation department. -
Business Process Analyst-Project ExperienceSodexo Sep 2008 - May 200992866 Issy Les Moulineaux Cedex 9, FrWorked on a business process improvement project for a global company in the food industry that had over $17.8B in revenue last year.• Mapped and analyzed the current business process for handling project portfolio management process.• Identifying best industry practice and benchmarked against industry standard.• Learned six sigma methodology to collect project requirement. -
Sr. Software EngineerAvaya Aug 2007 - Aug 2008Morristown, New Jersey, UsGot extensive exposure in gathering, reviewing and developing business requirements of network management application.Analyzed deployment of system and discovered that 20% of memory footprint could be reduced. Recommended solution to reduce the footprint by clubbing sub projects under umbrella of the project. -
Software EngineerPersistent Systems 2005 - 2007Pune, Maharashtra, InImplemented generic SOA application which helped our team to test different web services using the same client.Gathered system requirements of web application, developed database design and class diagram by developing a prototype of system. Implemented system based on feedback of client and prototypes
Sunil Patel Skills
Sunil Patel Education Details
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Bentley University - Mccallum Graduate School Of BusinessInformation Technology -
Bentley UniversityInformation Technology
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Gujarat UniversityInformation Technology
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St Xavier Gandhinagar
Frequently Asked Questions about Sunil Patel
What is Sunil Patel's role at the current company?
Sunil Patel's current role is Senior Digital Product Manager | Product Strategy | Product Roadmap | Data Driven | Entrepreneurial| Outcome Focused | Growth Mindset | Agile Methodology.
What is Sunil Patel's email address?
Sunil Patel's email address is su****@****ail.com
What is Sunil Patel's direct phone number?
Sunil Patel's direct phone number is +161768*****
What schools did Sunil Patel attend?
Sunil Patel attended Bentley University - Mccallum Graduate School Of Business, Bentley University, Gujarat University, St Xavier Gandhinagar.
What skills is Sunil Patel known for?
Sunil Patel has skills like Business Analysis, Visio, Agile Methodologies, Sql, Oracle, Business Process, Quality Center, Business Process Improvement, Process Modeling, Gap Analysis, Systems Analysis, Software Development.
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