Sunil Patel Email & Phone Number

Marlborough, Ma, Us

• Defined and executed product vision, strategy, and roadmap, for digital transformation at BJs to meet business goals of improving member engagement, repeat rate, and reducing cost to fulfill orders.• Prioritized roadmap and worked with team (Engineering, UX, QE), cross-functional stakeholders, and other product managers to develop products from inception using Agile methodology.• Defined and communicated product roadmap using Monday boards within and outside the product team.• Validated product assumptions and hypotheses through quick product prototypes as part of product discovery to improve product quality, clarify user needs, and reduced churn during product development.

Marlborough, Ma, Us

• Launched Buy Online Pick in Club (BOPIC) product from scratch and grew revenue• Established and communicated key success metrics, measured and reported the KPIs after product launches• Performed data analysis by analyzing product metrics, Qualtrics customer feedback and, customer care feedback to identify customer needs and pain points.• Gained experience in project management, leading teams and managing multiple products simultaneously

Marlborough, Ma, Us

• Led cross-functional team and launched order fulfillment, drop-ship vendor management platform, and member care management platform leveraging IBM Sterling.• Prepared Roadmap, prioritized products, wrote user stories, and conducted user acceptance testing• Gained experience in delivering presentations and influencing senior leadership.

Columbia, Md, Us

• Gained experience in preparing BRD, FRD, RTM, STT, data dictionary, change request and test plan document.• Performed data analysis of incoming data using IDE and SQL. Identified and communicated issues with client.• Experience working on relational database system.• Documented test plan and created automated test analysis report to track progress of test execution.

Woonsocket, Ri, Us

• Gathered requirements and prepared business requirement documents BRD, System Requirement Specification (SRS) by interviewing Business Users.• Documented current state and future state of the system and performed gap analysis.• Prepared requirements traceability using Dimension RM.• Learned CVS Caremark’s software engineering process (SEP)

London, London, Gb

• Mapped dig safe process and identify the cost of the process by collecting variable and fix cost data.• Prepared scope document, team charter, work break down structure and interacted with different stakeholders.• Gained experience in project management, knowledge management and business process improvement.

Basking Ridge, Nj, Us

• Analyzed historical data and perform trend analysis of various regions in USA.• Worked on CRM tool and analyze product marketing ,delivery and maintenance process.• Worked with union worker to understand on field challenges of product installation and maintenance.• Worked with director and senior executive director of IT and Operation department.

92866 Issy Les Moulineaux Cedex 9, Fr

Worked on a business process improvement project for a global company in the food industry that had over $17.8B in revenue last year.• Mapped and analyzed the current business process for handling project portfolio management process.• Identifying best industry practice and benchmarked against industry standard.• Learned six sigma methodology to collect project requirement.

Morristown, New Jersey, Us

Got extensive exposure in gathering, reviewing and developing business requirements of network management application.Analyzed deployment of system and discovered that 20% of memory footprint could be reduced. Recommended solution to reduce the footprint by clubbing sub projects under umbrella of the project.

Pune, Maharashtra, In

Implemented generic SOA application which helped our team to test different web services using the same client.Gathered system requirements of web application, developed database design and class diagram by developing a prototype of system. Implemented system based on feedback of client and prototypes

Mba+Msit, Information Technology

Mba+Msit, Information Technology

Bachelor Of Engineering, Information Technology

Education record