Managing the sales team who is handling walk-in customer / query and achieving the sales & recovery target within the timeframe Administering tasks related to the negotiation / finalization of contracts for the smooth execution of sales and order processing Collaborating with clients and striving to improve customer satisfaction and foster relationships with them for repeat business Monitoring consumer payments / recovery against consideration from start to end and ensuring the necessary documents and correspondence is carried out Executing customer service operations & ensuring customer satisfaction by achieving delivery & service quality norms Maintaining brokers & investor network to establish a robust base of clients to increase business Ensuring the post-sales / commercial activities of residential projects, including execution of agreements, property transfer, shifting & upgradation Leading, mentoring, training & monitoring the performance of team members to ensure efficiency in process operations and meeting of individual & group targets Estimating various requirements of the organization and creating in advance to meet the needs, to avoid any degradation in sales as well as productivity of work

Baderwals Group has a legacy that goes back to several years in the land procurement, holding and land-banking domain. In this capacity, the group created a revolution by promoting & developing Real Estate in Metros, Mini-Metros, Tier-II and Tier-III cities, giving a new dimension and opportunities to several fellow Indian developers. Within the National Capital Region (NCR), Baderwals was among the first players who look towards North of Delhi and played a pivotal role in the development of real estate in Sonipat as well as in Panipat, be it residential or commercial.Job Profile- Handling daily Walk-in customer/inquires & demonstration of site.- Achieving the sales target within the time frame.- Handling post sales/commercial activities of residential projects including booking login, letter of allotment, execution of agreements, Demand Generation, Loan Process, Refunds & Cancellation.- Handling tracking of customer payments/recovery against consideration from start to end and assuring all the necessary documents and communication is through. - Identifying the new key areas and developing & managing the Broker/underwriter network.

Key Deliverables - Managing the broker/underwriter network in the Tri city (Chandigarh, Mohali and Panchkula).- Handling the promotion work of company like outdoor advertisement & event management.- Attending Walk-in customer/ enquires & demonstration of site.- Transfer of property, refund, customer grievance handling. -Achieving the sales target within the time frame. - Playing an integral role in after sale services.- Active Member of the Liaisoning Team (Liaison with PUDA, GMADA, DTCP).