Sunil Rishwa Email & Phone Number

Aurangabad, Maharashtra, India

pre opening team member of Aurangabad unit as F&B manager

Mumbai, Maharashtra

HMS HOST (MUMBAI) In charge of four outlets (Taste of India, Pizza Hut, Idli & Dosa Factory, and Gujarati Svado) Responsible for maintaining standards of service and excellent guest satisfaction Maintain petty cash of all the outlets. Do frequent audits of the outlets for maintaining standards and quality. Make daily financial reports (employee excess & short collection, outlet wise sale & collection, cash deposit, petty cash report. Get menu updating and changes in MICROS as per requirement (any addition, elimination or rate change etc.) Acquisition talent, schedule there essential training to work at airport, motivation and incentive program. Maintaining par stock, MMS ordering for proper inventory at the place. Manage and order outsource if anything not available or requires for smooth day to day operation. Maintain ADP duty roster, staff scheduling and approves leaves.  Assign offline duties to staff. Take care for general and deep cleaning schedule and get that done. Lead and supervise team to achieve sales target with a smile and enthusiasm.

Gurgaon, India

Recruiting staff there training, motivation program (incentive, feedback program)Liquor ordering and upkeepingPromotional activities (zomato, facebook, food fefestival)Organising events successful conducted (mother's day, father's day, environment day, Street Food Festival, Regional Food Festival)Conducting O.D.C. and corporate catering (Formula 1 hotel's, H.S.B.C, O.M.G. etc)Assign offline duties to staff.Take care for general and deep cleaning schedule and get that done..Check for daily inventory of liquor and beverage Maintain guest data call, mail and WhatsApp for special promotions.

Hari Nagar West Delhi

Responsible for Cafe,In room dinning, Bar and a banquet hall. All were on first floor.Ensures in house and walk-in guests satisfaction.Rotate F&B service staff,in F&B outlets for there learning and development.

Delhi,Gurgaon

Ensure guest satisfaction, take feedback and maintain guest data.Attend HOD morning meeting discuss about yesterday operation and today’s strategy. Make the reports (check food cost/beverage cost, sales summary, Comments card tracker, food testing, daily electric unit consumption etc.)Take guest reservation and resolve guest queries. Make a premises round in and out.Responsible for opening and closing of the restaurant. Check for cleaning all area in and around restaurant.Make a call for Birthday and anniversary guest to invite them in restaurant. Handling a team of 28 staff. There briefing, grooming, training, motivation, assign extra job responsibilities. Check buffet has been properly set on time.Prepare breakage and spoilage report.

United Kingdom Of Bretain

Oversee, manage and solely responsible for the section.Ensure guest service meets company standards and passengers satisfaction is maintained. Take special care for (diet/allergic) food passenger.To maintain hygiene standards every time on galley rounds. Take special care in U.S.P.H (Silver dip & polishing, all item upside down etc.)Assist in other outlets in breakfast/brunch/lunch/afternoon tea/kids tea/night tea times. Supervise and train to 1st timer on board to ensure that the excellent CSQ score can be achieved. Standard of service and galley discipline is maintained at all time.Set up and manage barbeque. Help travel desk as a tour escort.

Chandigarh Area, India

To take care of the daily work of In Room Dinning, 24*7 and the VIP lounge. To retain guest preference and develop guest recognition.To ensure that all the areas are properly set so that the operation can run smoothly. To maintain efficient and prompt service as per the Procedure and Standards Manual of the hotels. Worked in Coffee Shop, Indian Specialty Restaurant, In Room Dinning and Banquets.Respond to customer complaints, taking appropriate actions to solve the problem. Closely monitor the safety of the guests and colleagues through execution of food safety and restaurant safety standards and guidelines.

Lake Palace Udaipur, Rajasthan India

Set organize and operate the Palace Service department which include Front Office, Reservation, In Room Dining, Mini Bar & Amenities and House Keeping. Providing one stop shop services to the guest including in room check in / check outs. Handling unique dining avenues (Pontoon/Gangour& exclusive dinner on terraces) in order to create guest experience.Review all VIP room blocking. VALET SERVICE Increased guest retention by exceeding expectation and delivering highest standard of customer service. Operating all the tasks at Front Office including reception, cashiering to ensure smooth check out of the guest. Exchange foreign currency/travelers cheque, collecting interdepartmental cash etc. Handle guest complaints and review compliments.

Dehradun

To organize and operate different sections of the restaurant bar as a supervisor and to ensure smooth functioning of it. Setting theme parties as per guest requirement.Assist in setting the special menus on festivals and special occasions/events. Ensure that all the stations are manned properly and mise-en-place ready for the smooth operation.

Jodhpur Area, India

Did training in Front Office, F&B Service, and House Keeping

Bachelor Of Commerce (B.Com.), Accounting And Finance, Business Management, Economics, Finance Mgt., Marketing Mgt., Personal Mgt.

Activities and Societies: Have N.C.C "C" certificate with "B/Bee" grade.

Senior Secondary, Commerce

Activities and Societies: Football and Volleyball.