Established Project Management OfficeResponsible for the development of new services and license business opportunities in the assigned region.Responsible for the recruiting, management and career development of consulting staff,.Provided project turnaround expertise with emphasis on regaining customer confidence.Responsible for staff/account management and prioritization and forecasting.Provided delivery management to ensure customer satisfaction and referenceabilityDeveloped project plans and assumed responsibility for project profit and loss.Worked with clients to assist in moving their organization from SEI CMM level 2 or higherMonitored project activities and advised staff of issues due to resource availability.Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization.Define and initiate projects, and assign Project Managers to manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the program.Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.Coach, mentor and lead personnel within a technical team environment.Present periodic Dashboard reports on the current program, future opportunities and client issues.

Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization.Defined and initiate projects, and assign Project Managers to manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the program.Developed IT performance information structure that can be used to improve decisionmaking and performance. IT initiatives were developed in a business-driven context.Defined corporate conceptual information/data models, subject areas and/or taxonomies to support classification of corporate data. Developed corporate data design standards and operating procedures to support creating, maintaining, and enforcing standards for application development projects. Provided senior technical direction in the formulation of data administration policies, standards, and processes to ensure overall architecture integration, data design consistency, and compliance with industry standards and best practices Worked with business analysts/owners to develop logical data models that reflect data needs and business rules Worked within a production application software environment and employing configuration management tools to enforce software production controls. Reviewd CM plans and strategies for all the major projects for IRS and completed CM training and used the CM principles.Designed and created 60 terabyte database in oracle 9i and 10g in department of state.

Led several successful projects to improve core system and to extend scope of site in an agile development environment. Included new treatment entry system, major updates to forums.Developed product management processes and tools to capture, prioritize and manage requirementsManager of community and member engagement team, developing robust processes to manage rapid expansion of membershipCreated product roadmaps, product plans, project schedules, supporting intranet, operational policies and procedures.Developed and refined member engagement metrics and strategiesLed teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments.Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.