 Overall operations head.  Business Planning & Management. Key Account Management in terms of PR / Operations / Customer Care. Resource Planning & Allocation. Establishment of department in terms of Manpower, Marketing Support, Training & Development, Operations & Customer Care. Mapping of client’s requirement & providing tailor made solutions. Relationship Management with Clients for ensuring their satisfaction with the services to retain & enhance business. Manage Manpower for High Levels of Service Efficiency. Provide Cross Functional support on Day-to-Day basis. Appraise Team on periodical basis. Investigation and report writing.

Business Planning & Management.  Key Account Management in terms of PR / Marketing / Operations / Customer Care. Budgeting. Resource Planning & Allocation. Management of Receivables & Credit Control.  Establishment of department in terms of Manpower, Marketing Support, Training & Development, Operations & Customer Care. Mapping of client’s requirement & providing tailor made solutions. Relationship Management with Key Clients for ensuring their satisfaction with the services to retain & enhance business. Manage Manpower for High Levels of Service Efficiency. Provide Cross Functional support on Day to Day basis. Achieve Profitability & Budget Plans. Appraise Team on Periodical basis. Manage & retain Large Customer Accounts.

 Had Service Agreements with Narendra Mohan Hospital, Paharpur 3P, Tata Motors, Xansa India & Others. Established the Region in terms of Business Development & Customer Support. Established Pan India Contract of Hot Spot Retail Chain and handled it as a Single Point of Contact.

 Had Service Agreements with IBM, JNU, Hotel Hyatt, Saudi Arabia Embassy & Others. Streamlined Operations & Management of Receivables. Coordinated for North and Pan India Accounts. Established Branch in terms of Manpower.

 Was looking after the Sales as well as Production of Footwear. Had Service Agreements with Domestic as well as Export Dealers / Suppliers. Successful product launches in North India. Doubled the existed dealer network.

 Major role was of Market Information related to competitor’s activity regarding new products, their strategies for generating more sales etc. Was looking after the Drug Registration and new product launch in Nepal. Handled a team of 8 Medical Representatives placed all over Nepal. Maintained healthy relations with the Top Medical Practitioners of Nepal. Introduced the concept of Taxi Tour for sale of medicine in remote areas.

 Was looking after the export of Safety Shoes. Bagged bulk orders for Safety Shoes from Middle East and U.K. Average 90% achievement of Sales Target.