Primary Roles and Responsibility • Working closely with Business to align on the vision, product backlog, and roadmap• Working in conjunction with end users or stakeholders and technical delivery teams• Supporting Agile Software Development process• Establishing resource allocation plan in conjunction with the Application Development Manager (ADM), Product Owners (PO) and Scrum Masters (SM)• Coordinating with Product Owners to construct release plans for the teams • Working with release managers to finalize release dates for the features• Ensuring compliance with financials • Ensuring accurate project status reporting• Managing risks when changes to project cost and scope• Handling escalations• Handling HR responsibilities for a group of Product Owners. Achievements • In consecutive years, successfully released new features and enhancements of the Managed Print Services products by leading this program with involvement of around 14 scrum teams (~130+ people) with approximately $3M annual benefit • Lead successful launch of an helpdesk integration automation product for Managed Print Services which resulted organization to save more than $800K every year. • Lead, trained and mentor a group of product owners in integrations area which resulted in number of new work coming to our group.

Primary Roles and Responsibility • Representing the voice of the customer to the teams. • Conducting surveys to understand product feedback in order to deliver improvements to the product range . • Working with stakeholders on the requirements and developing conditions of Acceptance (CoAs) for the Minimum Marketable Features (MMFs) • Explaining new features to the teams • Obtaining detailed scoping for the Minimum Marketable Features (MMFs) • Entering spikes, slices, etc. into the team backlog and prioritizing the team backlog • Ensure all performance, Web Inspect and Field Issues assigned to the team are prioritized appropriately • Constructing release plan for the team that accounts for financial allocations and cross team dependencies • Handling technical and schedule alignment • Create or support application regression plan and integrate with team release plan • Participating in all Scrum ceremonies with the team including release planning, daily planning, sprint pre-planning, planning, review and retrospectives • Providing feature demos to the business as neededAchievements • Successfully transitioned the Product Owner role from onsite[Rochester US] to offshore [Kochi India]. • Led product teams to make better decision by analysing sawmill data [log analysis software] and other performance metrics

• Coordinating and facilitating the sprint retrospective, review, planning, pre-planning, and daily planning meetings • Coordinating the feature and application scrum of scrums when requested • Coordinating the feature and application retrospectives when requested • Ensuring that cross team dependencies are managed • Making sure team commits to their release plan when it is completed, before it is shared externally • Training the SDLC and ensuring adherence to process • Documenting the SDLC and maintaining the documentation with any changes • Collecting accurate metrics related to their team, feature, application including velocity

• Successfully lead and transitioned multiple application from US to offshore Kochi• Took ownership of many applications in the suite.

• Converted the Health, safety and Environment website from V6 to .Net framework.• Introduced new features to upload/download images or video files.• Conducted SAS 70 Type 1 and Type II audits

• Designed and developed loyalty engine version R4 with support for multiple languages• Achieved 100% success in migrating data from one system to other