Sunil Verma Email and Phone Number

· Overall supervision and management of operations in Wholesale Banking Operations branch, as per the laid down process of the bank and abiding to the policies of RBI and other Regulators.

Operations· Backup to Branch Head· Responsible for High Value Transactions· Ensuring day to day operations run smoothly for the branch· All transactions verification for the branch· Maintaining all branch documents· Validation of account opening forms· Monitoring of Office Accounts and Inter-Branch transactions· Resolutions of customers queries & Complaints People Management· Accountable for successful delivery on client’s day to day deliverables and ongoing services· Responsible for building relationship with onsite counterparts· Ensure Operational excellence and compliance in the team· Manage the service aligned team’s performance to insure that results are achieved in an effective/efficient manner.· Educate, reinforce and hold associates accountable for behaviors which support organization’s policies and culture· Maintaining targets and working on spoken/unspoken needs of the client team· Building strong relationship with the team