Sunil Arora

Sunil Arora Email and Phone Number

IT Strategy & Execution | Business Process Reengineering | Business and IT Program Management | Supply Chain Management | Data Management | Digital Strategy & Execution | Cross Functional Experience @
Sunil Arora's Location
Greater Chicago Area, United States, United States
Sunil Arora's Contact Details
About Sunil Arora

25 years managing multi-million-dollar initiatives for revenue generation and business process optimization in Financial Services, Food and non-food Retail, Commercial Real Estate, Health Insurance, Supply Chain Management, Distribution, and Customer Loyalty Programs15 years in Supply Chain Management IT10 years setting direction, building Data and BI platforms, and delivering data products10 years selecting and implementing CRM platforms for B2B and B2C companies5 years setting strategy and implementing B2B eCommerce capability5 years reorganizing and running a divisional IT team  10 years working in North and South America, Europe and Asia  Always trusted as an IT partner who understands what the business is trying to accomplish and is able to deliver, leading both business and technology teams. LEADERSHIP SKILLSDriving outcomesCommercial acumenBusiness partnershipFostering collaboration across teamsInfluencing and negotiationBuilding consensusPositive leadershipMulti-national experienceCORE SKILLSAligning IT & business strategyDigital marketing analyticsDigital Marketing program managementBusiness case developmentFunctional capability roadmapsTechnology roadmapsIT Relationship managementProcess optimizationData product buildProject/Program/Portfolio managementProduct implementation and supportVendor managementOrganization change mgmt.Executive communicationAgile and Waterfall methodologiesFUNCTIONAL EXPERIENCEInformation TechnologyData & AnalyticsCustomer Relationship ManagementDigital MarketingeCommerceOperations ManagementINDUSTRY EXPERIENCEFinancial Services Customer Loyalty ProgramsHealth InsuranceCommercial Real EstateTelecommunicationsSupply Chain ManagementRetailAirlinesTECHNOLOGY EXPERIENCEMS ProjectMS VisioClarity PPMePiphany CRM IBM Unica Marketing Salesforce Marketing CloudData Warehousing and BI PlatformsTFSJira

Sunil Arora's Current Company Details
Self-employed

Self-Employed

IT Strategy & Execution | Business Process Reengineering | Business and IT Program Management | Supply Chain Management | Data Management | Digital Strategy & Execution | Cross Functional Experience
Sunil Arora Work Experience Details
  • Self-Employed
    Project Manager
    Self-Employed Jun 2024 - Present
    Independent work, 6/2024-present• Illinois Manufacturers Excellence Center – Conducting research on members’ needs and ability to incorporate AI into their operations. i.c.stars Chicago – Guiding current cohort of students in systems development, and providing job search coaching. Upwardly Global – assisting recent professional immigrants with their job search and preparation for the US market.
  • The Kraft Heinz Company
    Sr. Program Manager - Demand Planning
    The Kraft Heinz Company Aug 2023 - Feb 2024
    Chicago, Il, Us
    • Managed 4 work streams including: Assumed management of troubled project to move analytics portion of o9 Demand Planning system to AzureML. Implemented changes to project scope, resource quality and quantity. Enhanced forecasting capability and provided better tool set and training for Data Scientists. Lowered run costs by 60%. Improved communication with stakeholders.• Reviewed and revamped trouble ticketing and support processes and system for Demand Planning. Implemented application performance monitoring, increased transparency, and raised customer satisfaction scores.
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  • Mcdonald'S
    Global Data Enablement Lead
    Mcdonald'S Sep 2022 - May 2023
    Chicago, Illinois, Us
    Improved analytics usability across McDonald’s US and Asia/Pac markets. Assessed data maturity of analytics producers and consumers, for corporate and field functions, for the US market. Presented areas for improvement and obtained funding for projects. Leading similar effort for McD's Asia/Pac markets.
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  • Ulta Beauty
    Portfolio Manager - Digital Channels
    Ulta Beauty Aug 2021 - Sep 2022
    Bolingbrook, Il, Us
    Managed data collection and reporting capability projects for web and mobile channels for Ulta's digital transformation related to its Digital Store of the Future initiative. Lead implementation of Google Analytics.
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  • United Airlines
    Senior Project Manager
    United Airlines 2019 - 2020
    Chicago, Il, Us
    United Airlines - Customer Technology Platforms• Successfully delivered troubled project rebuilding customer payments application for digital channels - united.com and the United mobile app. Improved customer experience and lowered support costs 60%. Worked across team of product management, UX designers, software engineers, scrum masters, vendors, etc. and managed dependencies with concurrent united.com redesign team. • Managed project to migrate development and support staff for United’s core revenue application in-house from vendor. Worked with the facilities team to find and build out a new LA location for 60 team members. Initially lead just the facility workstream, then took over overall program management from Deloitte. Simplified structure.
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  • Jll
    It Platform Owner/Portfolio Manager, Data Management
    Jll 2016 - 2019
    Chicago, Illinois, Us
    Responsible for data platform performance and product delivery for the enterprise data warehouse.• Aligned data product deliverables with business strategy. Built platform and data product delivery roadmaps. Implemented portfolio governance.• Streamlined demand management and annual investment prioritization process. Built business cases to secure investment to improve platform capability and delivery of data products. • Moved offshore support team from Singapore to Bangalore, lowering cost over 65%. Hired team, implemented tools and end to end build and support processes including hand offs between onshore and offshore teams.
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  • It Strategy Partners
    Founding Partner
    It Strategy Partners 2010 - 2016
    Managed multiple concurrent cross functional projects as part of client PMOs. Clients included:• MileagePlus division of United Airlines, Led multi-year, data-driven CRM program, road map creation and delivery across staff and digital channels, working with airline wide cross functional teams. Enhanced relationships with existing customers and enrolled 1M new members. • Health Care Services Corporation, Led IT team ingesting data from external and internal systems to model patient health and generate health risk scores for implementation of the Affordable Care Act. Coordinated project with significantly larger $150M program.
  • Hsbc
    It Director, Data And Crm
    Hsbc 2005 - 2010
    London, Gb
    Hired into the Executive Management Program. Accepted role in the retail bank and led the creation of data and CRM strategy.• Developed strategy for data warehouse and business intelligence platform capability. Enhanced analytics capability while lowering cost by 35% by implementing a shared service data management platform.• Built closed loop marketing capability leveraging customer interaction data, offer optimization algorithms, and offer response history through digital and staff channels. Raised product uptake from 7.6% to 12.3%
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  • Anixter
    It And Ecommerce Director
    Anixter 2000 - 2005
    Pittsburgh, Pa, Us
    • Established strategy and built business case for company’s commercial digital transformation initiative. Aligned commercial strategy, eCommerce strategy, and IT capability. Generated over $80M revenue in first year, raised sales productivity by 10%.• Led pan-European IT organization. Did significant redesign of IT processes and people. • Managed team of 20, budget over $10M.
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  • Anixter
    Systems Analyst/Applications Development Manager
    Anixter 1995 - 2000
    Pittsburgh, Pa, Us
    • Implemented pan-European B2B CRM system. • Developed system for implementation of hub and spoke supply chain management strategy.
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Sunil Arora Skills

It Strategy Crm Business Analysis Strategy Management Cross Functional Team Leadership It Management Process Improvement Program Management E Commerce Leadership Vendor Management Business Strategy Change Management Data Warehousing Enterprise Software Project Management Business Intelligence Strategic Planning Analytics Integration Information Technology Business Process Improvement Relationship Management Customer Relationship Management Consulting Software Development Life Cycle Telecommunications Team Leadership Requirements Analysis Software Project Management Project Management Office

Sunil Arora Education Details

  • Northwestern University - Kellogg School Of Management
    Northwestern University - Kellogg School Of Management
    Kellogg Management Institute
  • Keller Graduate School Of Management Of Devry University
    Keller Graduate School Of Management Of Devry University
    Marketing

Frequently Asked Questions about Sunil Arora

What company does Sunil Arora work for?

Sunil Arora works for Self-Employed

What is Sunil Arora's role at the current company?

Sunil Arora's current role is IT Strategy & Execution | Business Process Reengineering | Business and IT Program Management | Supply Chain Management | Data Management | Digital Strategy & Execution | Cross Functional Experience.

What is Sunil Arora's email address?

Sunil Arora's email address is sa****@****lta.com

What is Sunil Arora's direct phone number?

Sunil Arora's direct phone number is +184792*****

What schools did Sunil Arora attend?

Sunil Arora attended Northwestern University - Kellogg School Of Management, Keller Graduate School Of Management Of Devry University.

What are some of Sunil Arora's interests?

Sunil Arora has interest in Children, Economic Empowerment, Politics, Poverty Alleviation, Human Rights.

What skills is Sunil Arora known for?

Sunil Arora has skills like It Strategy, Crm, Business Analysis, Strategy, Management, Cross Functional Team Leadership, It Management, Process Improvement, Program Management, E Commerce, Leadership, Vendor Management.

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