Swind GmbH, based in Lucerne, Switzerland, organizes the following:Continuing Medical Education (CME): Offering both short- and long-term medical training programs for international doctors in Germany, Switzerland, and Austria. The DACH region provides world-class infrastructure and internationally renowned doctors as faculty for CME. We also organize advanced cadaveric training programs on complex topics for international doctors.Swiss-Indian Business Development: Providing ideal solutions for Switzerland’s Small and Medium Enterprises (SMEs) seeking to do business with India. We offer assistance to bridge geographical and cultural gaps.For more information, visit www.swindgmbh.com.Responsible for: -New business development-Develop business strategies and action plans-Training and quality management-Project consultant

-Managed electricity utility operations for a German utilitycompany with their service center in Istanbul, Turkey. Oversaw daily operations toensure reliable and efficient service delivery.-Managed training programs for agents, ensuringthey received up-to-date knowledge and skills. Conducted regular quality checks to maintain high service standards.-Led initiatives to optimize team performance and productivity.Implemented strategies to enhance teamwork and efficiency, resulting in improvedoperational outcomes.-Conducted quality control assessments of processes, identifying areas for improvement. -Implemented changes to enhance productivity and service quality.Optimized CRM system to ensure efficient task completion.-Streamlined processes to improve customer relationship management and servicedelivery.

Asterix Kraftworks, established in 1993, designs and builds creative solutions for various exhibitions, interiors and well-rounded BTL & Kiosks that create a global impact for our clients. Responsible for:-Strategic planning and implementation -Build and maintain customer relationships-Operations directorwww.asterixkraftworks.com

eHealth, German technology and health information platform for Indian market. Analyse and build efficient and intuitive disease management solutions. Role includes Strategic Planning and Product Execution, Partner and Customer Relationship Management, Account Management for Indian market etc.

Data Management, Supplier and Customer Coordination, Error Handling, SAP R3 Project Team