Sunil Chugh Email & Phone Number

Somerville, Nj, Us

New York City Metropolitan Area

Lead system modernization and other Digital delivery capabilities through creation of centralized, low-cost build center operations, institutionalization of standardized methods and tools for agile lifecycle management, CI/CD, test automation, and leading design patterns.• Develop Digital transformation roadmaps and solution architectures.• Design and deliver large scale, enterprise-wide cloud native digital solutions for commercial and public sector customers.• Develop consistent delivery practices, assets and accelerators through process automation, GenAI based consulting tools combined with low cost delivery centers and industry specific solutions.

New Jersey, United States

Lead planning, solutioning and execution of complex Hybrid Cloud and AI transformation journeys for Financial Services (FS) customer portfolio. Engagements include asset led application migration, modernization or build to cloud, mainframe modernization, multi-cloud and private cloud foundation enablement, optimization of IT operations, implementation of FinOps and Technology Business Management (TBM):• Implemented Cost Transparency initiative for the Global Infrastructure Product Services Group with a large international bank and credit card issuer through TBM based ApptioOne solution.• Led deep architecture reviews of large Modernized Platforms (Mainframe to Distributed Architectures) with private cloud based solutions (Red Hat OpenShift (RHOS), Red Hat Enterprise Linux (RHEK), Kafka event backbone, Oracle, Java, chaos testing, Site Reliability Engineering (SRE) practices) for an American bank holding company and multinational financial services corporation that specializes in payment cards• Lead delivery of of DC consolidation and DR migration with cloud enablement with >100 applications in 10 months for a Japanese bank holding and financial services company.• Developed multiple engagement models and proposals with cost estimates for teams to deliver multi year IT cost takeout, cloud cost optimization and financial performance of enterprise customers.• Developed solutions for App migrations using cloud factory and journey based delivery assets for multiple banking and insurance customers.

New Jersey, United States

Advised global enterprise customers with their Cloud transformation journey through AWS services, focusing on innovation and driving business outcomes with time to value. The engagements included:• Developed Network Cloud Operating Model for a large Satellite Television company for 5G and Mobile services rollout riding on AWS network backbone. The overall program spanned 2 years with >$30M in professional services• Developed joint value propositions, OKRs and potential programs with multiple large customers (Home healthcare services company, Chinese designer and manufacturer of consumer electronics) through AWS top to top Executive Visioning (EV) sessions at Executive Briefing Center (EBC)

New Jersey, United States

Helping large enterprise customers in managing large and complex IT and Business Transformation initiatives using AWS Cloud Services to realize business case and value. The professional services engagements included supporting agile based thinking and program execution, help develop global technical capabilities for future growth and business resiliency, address cloud adoption risks and address value case through governance needed for platform scalability and agility:• Participated in >300M, 3 year business case delivery for Data and Digital transformation program at a Japanese multinational pharmaceutical company (third largest pharmaceutical company in Asia with $42B market cap) in partnership with a large SI. The AWS responsibilities included migration of highly business critical applications and build out of foundational landing zones.• Restructured, optimized and delivered a $3M partner led solution for a large connectors and sensors manufacturing company with $45B market cap. The program was losing money and credibility for AWS• Supported building of AWS professional services Program Management practice through program risks and governance oversight at multiple programs.

Greater New York City Area

Lead Build as a Service (BaaS) in the NJ market and managing IT Transformation initiatives, Digital Capabilities delivery with Agile and DevOps mindset at multiple Pharma and mid-market clients. Programs include application modernization, cloud enablement (SAAS, PAAS, IAAS), modernizing IT operations, lean portfolio management and digital product delivery:• CIO Advisory services for IT organization effectiveness across different operating units.• Managing execution and financial performance of enterprise IT Portfolio (~40MM) for Global Product Development and Supply Chain (GPS) group of a large Pharma company. • Integrated managed services to support AWS cloud hosted infrastructure at a global luxury retailer.• Oversaw deployment of enterprise Data Lake with cloud based solutions (RedShift, Kibana, Informatica MDM, R Server).• Rationalized IT Service Management (ITSM) systems to single enterprise platform(ServiceNow) at a large pharma company.• Rationalized and harmonized Quality processes while migrating 7 on-premise GxP Quality Management Systems into a single enterprise TrackWise platform hosted on AWS.• Lead business agility initiatives using agile product delivery framework and cloud native solutions at a global roofing manufacturing company.

Greater New York City Area

Headed Global Network Service Operations for Cloud Connectivity, WAN, LAN, UCC, Telephony, Telepresence, Call Centers, Wireless and IPAM services, spanning 900+ global locations with over $100MM operational budget, 20K+ devices, 35 direct reports and multiple outsourced managed service providers.• Led design and delivery of Network Services across Global Data Centers, Manufacturing, Distribution and office sites, utilizing various vendor technologies (e.g. Cisco switches, routers, firewalls, Telepresence; F5 Load Balancers, Riverbed WAN accelerators, Juniper remote access, Avaya PBXs, Skype, Verint, Genesys FireEye, Qualys etc.)• Owned ITIL Global Network Operational processes (Event, Incident, Problem, Change and CMDB), L1-L3 support, Network availability and DR, Life Cycle Management, Business Continuity Planning support and testing.• Led acquisition and divesture related network integrations ($20B Synthes acquisition with 100+ sites, OCD divestiture) applying JNJ global standards and policies.• Developed Global Network and Telecommunications strategy, managed and executed a multi-year Global Network Transformation delivering over $12MM annual cost savings with improved operational services.• Restructured regional operating model including retained and outsourced functions, eliminated role duplications with service providers through ITIL process standardization leading to a 20% leaner and effective organization. • Consolidated Network monitoring capabilities (HP NMC), integrated with the SDDC virtualized environment for improved system availability, higher data security, compliance and operational effectiveness. • Launched Call Centers in the Cloud as part of “Cloud first” strategy.• Established direct connect cloud connectivity for AWS and MS Azure public clouds across 4 global regions.

Raritan, Nj

Headed Global Connectivity Platforms including Network (Data, Voice, Video), Collaboration (Mail, SharePoint, Lync, WebEx), System Monitoring Tools (SCCM, SCOM, Netcool), spanning 750+ global locations with 70 direct reports with Managed services from outsourced providers.• Developed and delivered $11 MM ASPAC Network improvement plans with focus on emerging markets like China, India, Vietnam and Thailand delivering stability (30% reduction in outages) and improved operational services.• Rolled out and migrated over 140,000 users from MS 2003 to MS 2010 Exchange platform consolidating individual site based servers to regional clusters and improving capabilities (e.g. no local PST files)• Centralized and consolidated local DCs in Japan and Latin America locations reducing the footprint by 20%. • Selected Tier 3 Global CoLos as part of Data Center/Disaster Recovery Strategy in ASPAC, EMEA and NA regions reducing the space and power issues at EDCs. • Operationalized Hybrid Cloud Services with move to SDDC, introduced DevOps and Agile methodologies while implementing a demand-based financial model for services.• Led setting up of ITIL Global Operational processes for infrastructure domains using Service Now cloud platform.• Conducted study on JNJ Operational Maturity with Gartner and developed a 3-year roadmap to improve operational performance monitoring capabilities.

Multiple Locations (Dc, Va, Ga)

Planned and executed complex global business transformation programs at Telecom and Cable Service providers (e.g. AT&T, Comcast, Cox, Verizon, Level3, Korea Telecom, Bell Canada) as part of Accenture’s Global Consulting practice, delivering business value and associated technology solutions resulting in improved service quality, cost takeout and effective processes. Accountable for deal shaping, client value realization, program delivery, profitability, and customer satisfaction.• Built a complex custom application ($2.5M) for Voice Trunking Capacity Management across AT&T’s 22 state footprint with offshore and onshore team of 30+ resources, delivering 3% reduction in future build out.• Redesigned and delivered an Outside Plant (OSP) Inventory solution through Telcordia Network Engineer program managing a global team of 35+ resources. The solution reduced time to deliver by 20% through GIS integration and auto designing capabilities. • Initiated multiple Network Optimization projects for Cingular (Now AT&T Mobility), saving $1-2M in cost avoidance and increased network efficiency by 2-3%.• Delivered a SONET inventory reconciliation and plug recovery solution (Oracle, TIRKS, Cramer and Mercator) for BellSouth (Now AT&T) through 4 planned releases resulting in recovery of over $40 MM in stranded assets. The program was showcased in Computerworld magazine.• Program managed migration of 6M+ Comcast customers by deploying and enabling a new integrated provisioning platform (JR/Cisco) including the architecture, testing quality and release planning leading to reduced delivery time by 10%.• Led 50+ onshore and offshore Managed Services team maintaining AT&T Enterprise Data Warehouse including development, test and operations through integrated releases with a service revenue of $4M.• Developed strategic plans and RFP responses for various global telecom clients (Comcast Triple Play, Korea Telecom OSS programs, Cox IMS, Verizon Ethernet to the Cell Site).

• Designed and implemented electrical power systems for distillation plants (CDU, VDU, FCCU, Sulphur,CO2 plants)• Managed multiple projects (Central India Refinery, 25 MW Gas Based Power Plant, Distillation Plant construction) for 9 years with varying responsibilities: conceptualization, planning, and preparation of feasibility studies with cost projections, preliminary engineering, detailed engineering, time schedules, and procurement to commissioning

M. Tech, Systems And Management

Ms, Software Engineering