Director - Hosting
Current
Sep 2023 - Present
AeroLeads people directory · profile
Sunil Thacker Email & Phone Number
Azure Cloud Operations, DevOps, Proactive Application Support, Monitoring, SRE, Customer Success
at
Altera Digital Health India
1 work email found
@allscripts.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Azure Cloud Operations, DevOps, Proactive Application Support, Monitoring, SRE, Customer Success
Location
India, India, India
Who is Sunil Thacker? Overview
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Quick answer
Sunil Thacker is listed as Azure Cloud Operations, DevOps, Proactive Application Support, Monitoring, SRE, Customer Success at Altera Digital Health India, based in India, India, India. AeroLeads shows a work email signal at allscripts.com and a matched LinkedIn profile for Sunil Thacker.
Sunil Thacker previously worked as Director - Hosting at Altera Digital Health India and Senior Manager - Hosting at Altera Digital Health. Sunil Thacker holds Bachelor Of Science, Information Technology from Panjab University.
Company email context
Email format at Altera Digital Health India
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{first}.{last}@allscripts.com
86% confidence
AeroLeads found 1 current-domain work email signal for Sunil Thacker. Compare company email patterns before reaching out.
Profile bio
About Sunil Thacker
Leader with experience in Building and Leading multiple 24*7 Infrastructure Operations/Monitoring/Proactive Application Support/Customer Success teams.Windows Server 2012, 2016, 2019Windows security vulnerability and Patching, SCCMSupport SaaS/Hosting infrastructure, Cloud Operations, Site ReliabilityMIS, Reporting automation, VBA MacroMonitoring Tools: SCOM, AppDynamics, Logic Monitor, Azure MonitorAPM - AppDynamics Strategy, planning, implementation, Transition to operations, dashboards, health rules, custom metricsApplication, Infrastructure TroubleshootingStrategy, planning and exection with C-Suite executivesIncident/Problem/Change Management and Continuous Service ImprovementCritical event/Outage/Major Incident Management Customer SuccessPeople Management & Performance management
Listed skills include Itil, Service Delivery, Servers, Windows Server, and 29 others.
Current workplace
Sunil Thacker's current company
Company context helps verify the profile and gives searchers a useful next step.
10 roles
Sunil Thacker work experience
A career timeline built from the work history available for this profile.
Senior Manager - Hosting
- I lead multiple teams/functions with total team size of 150+ engineers/consultants and managers for Client Delivery & Proactive Application Support, Azure Cloud Operations.o Monitoring Center of excellence – Monitoring.
May 2022 - Sep 2023
Senior Manager - Client Success And Operations
- I lead 4 different teams/functions with total team size of 75+ engineers/consultants and managers for client delivery & Application Support and Hosting Business units.o Hosting Infrastructure Monitoring – Monitoring.
Apr 2019 - Apr 2022
Manager - Client Delivery Organizatio
Apr 2017 - Mar 2019
Associate Manager - Hosting
Aug 2015 - Mar 2017
Expert Process Analyst - Major Incident Manager
- Participate and Lead Critical/Severity 1 outages and drive the call towards resolution.
- Make sure right teams are engaged to resolve the issue.
- Provide notification and executive leadership summary of the incident.
- Escalate to 3rd party vendors or providers e.g. MS or ISPs in order to bring technical expertise.
- Schedule weekly/monthly calls for incident management process with all technical groups and client services team.
- Schedule and host monthly calls with executive leadership on incidents of previous month and corrective/preventive measure taken.
Aug 2014 - Aug 2015
Experts System Engineer - Hosting Infrastructure
- Managing windows servers (Windows 2008/2008R2) infrastructure (10000+ Servers) with Physical & Virtual environment.
- Monitoring Windows infrastructure on SCOM and troubleshooting the issues and fixing them in a time bound manner.
- ESXi 5.5/6; vMotion, Storage vMotion, DRS (distributed Resource Scheduler)
- Basic Citrix troubleshooting, XenApp 6.5, adding/removing servers to/from farm.
- Daily issues: windows cluster, IIS App pool, drive space, system performance issues, terminal servers
- Monitoring Netapp DFM volume alerts and managing LUNs and volumes to best utilize the storage.
Aug 2012 - Aug 2014
Lead Infrastructure Engineer
- Client: Symantec, Technology: Tealeaf
- Supporting a platinum application Tealeaf for Symantec.
- Handling Tealeaf incidents in and resolving them.
- Participating in Problem and Change management calls.
- Administering Windows (RBA – Health Based Routers) and Linux (PCA – Passive Capture Application) boxes that host Tealeaf.
- Project planning, coming up with time lines, etc. & Handling client interaction.
Aug 2010 - Aug 2012
Analyst
- Part of global Tactical Operations Team.o Enterprise wide Products and Services Monitoring and support o Using Tivoli Netcool as monitoring toolo Responding to level 1 to 5, events based on defined technical guide.
- Incident Management, Problem Management, Event/Sev1 call management
- Impact analysis and reporting, post Major Incident
- Participating in RCA (Post-mortem) Calls and documenting solution.
- Presentations & Training.
- Automation on reporting and process improvement.
Apr 2008 - Nov 2010
Wfm Analyst
- Work Force Management-Service Delivery – Analysto Responsible for Scheduling and Real Time Management to ensure Service Levels, Occupancy and other WFM controllable metrics are met. Taking corrective action in case.
- As Technical Support Executiveo I have worked for 3 different LOBs (Line of Business) in Tiscali. I used to deal with the escalated cases of Broadband Order Chasing, Change Of Address and Broadband TECH. I used to.
Jul 2006 - Mar 2008
2 education records
Sunil Thacker education
Bachelor Of Science, Information Technology
Panjab University
12Th, Science
Sheth V D High School
FAQ
Frequently asked questions about Sunil Thacker
Quick answers generated from the profile data available on this page.
What company does Sunil Thacker work for?
Sunil Thacker works for Altera Digital Health India.
What is Sunil Thacker's role at Altera Digital Health India?
Sunil Thacker is listed as Azure Cloud Operations, DevOps, Proactive Application Support, Monitoring, SRE, Customer Success at Altera Digital Health India.
What is Sunil Thacker's email address?
AeroLeads has found 1 work email signal at @allscripts.com for Sunil Thacker at Altera Digital Health India.
Where is Sunil Thacker based?
Sunil Thacker is based in India, India, India while working with Altera Digital Health India.
What companies has Sunil Thacker worked for?
Sunil Thacker has worked for Altera Digital Health India, Altera Digital Health, Allscripts, Mphasis, and Aol.
How can I contact Sunil Thacker?
You can use AeroLeads to view verified contact signals for Sunil Thacker at Altera Digital Health India, including work email, phone, and LinkedIn data when available.
What schools did Sunil Thacker attend?
Sunil Thacker holds Bachelor Of Science, Information Technology from Panjab University.
What skills is Sunil Thacker known for?
Sunil Thacker is listed with skills including Itil, Service Delivery, Servers, Windows Server, Management, Technical Support, Incident Management, and Troubleshooting.
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