An IIM alumni, PRINCE2 and MSP certified, 20+ years of experience in delivery management, program & project management, managing mid and large sized teams, technology and result-driven professional with diverse experience in handling global delivery of large, cross functional, complex enterprise-level IT applications and systems.Specialize in product and solution delivery, solution design, architecture and development. Special focus on Cross product Digital Delivery, mixed experience with Consumer Goods, Retail, Life Sciences and Healthcare, CRM & BPM based solution implementation for Banking, Financial Services & Insurance (BFSI), Manufacturing, Automobile, Healthcare, Hospitality and Real-estate businesses. The experience also includes wide international (EMEA, APAC, AMERICAS) & domestic exposure for digital transformation with industry best practices.Specialties: . Delivery Management, Programme Management & Portfolio Management.. Product and solution design, configuration & development for clients.. Managing mid-size and large enterprise implementations. Heading multiple vertical and delivery teams across PAN India and for international clients to help achieving delivery excellence in Consumer Goods, Retail, Life Sciences and Healthcare, BFSI, Manufacturing, Automobile, Healthcare, Hospitality and Real-estate sectors cross functional digital delivery.. In depth experience of Account Payable, Account Receivable, CRM, Marketing Automation, BPM, ECM, vertical specific solutions such as Banking, Lending, Order Management & Operations processes.. Involve in key discussions with C-Level executives to understand their pain points & help them in industry best practices by leveraging existing technology investments. . Work as SME with business heads and CIO/CTO for process re-engineering & suggest industry best practices to help in digital transformation journey at organization level. . Strong techno-functional background for complex product & solution design, architecture and delivery. . Vast experience in Integration with various systems Core solutions, Rating Software’s, Credit Bureau, ERP, Telephony, SMS & WhatsApp providers, Middleware, Expert in data migration, solution designing for complex business requirements.
Listed skills include Solution Architecture, Requirements Analysis, Team Management, Business Analysis, and 22 others.