Sunil Pillai Email & Phone Number

Delhi, India

• Consultant specializing in enhancing end-user experience through lean transformation, improving on-time delivery, and upholding quality standards.• Expertise in driving business growth by optimizing profitability, internal systems, and procedures.• Major highlights:o Working on profitability improvement initiatives through consumable cost reduction and manpower productivity enhancement.• Service Sector :o Improved profitability for a facility management service provider through strategic interventions.o Procurement Optimization project, resulting in annual savings for a facility management service provider.o Spearheading digital transformation initiatives across the organization, streamlining back-end operations for long-term efficiency and cost benefits.• Additional Expertise:• Career development guidance for young professionals and established leaders.• Psychometric assessments and DMIT (Dermatoglyphics Multiple Intelligence Test)• Guiding students and professionals in exploring career options aligned with their interests, skills, and values.• Conducting comprehensive assessments to identify strengths, aptitudes, and personality traits.• Providing personalized advice on educational paths, job search strategies, and skill development.• Facilitating workshops and seminars on resume building, interview preparation, and professional branding.• Staying updated on industry trends, job market dynamics, and emerging career opportunities.• Collaborating with educational institutions, corporations, and community organizations to support career development initiatives.• I am offering one-on-one counselling sessions to address specific career-related concerns and challenges.• Empowering individuals to make informed decisions and achieve their professional

Delhi, India

Operations & Strategic planning

New Delhi Area, India

Managing PAN India Operations

New Delhi Area, India

KEY EXPERTSE•Administrative Management: Excellent knowledge of General Administration, Planning & Budgeting, Collections, Customer Service Management, Asset Management, Travel Management ,Safety & Security Management, Cafeteria/Pantry (to ensure that correct food handling and hygiene practices are performed to prevent food spoilage, contamination etc) Activities, Coordinate all office moves and manage details, Space Planning and Move Coordination•Sales & Marketing: Rendering advice to clients to facilitate effective decision making to meet their Business requirements. Conduct business analysis and decision support and assist with sales cadence, client satisfaction and other activities•Business Development: Identify and implement strategies for building team effectiveness by promoting a spirit of cooperation between team members. Identifying prospective clients, generating business by fulfilling the customer requirements; developing them to achieve consistent profitability. Design, develop & Implementation of on-site process improvement (with the help of VOC/VOE/VOB). Support for development and achievement of business plan, driving revenue growth, brand awareness and expanding channel distribution at all levels*Team Management: Leading & monitoring the performance of team members to ensure efficiency in sales operations and meeting of individual & group targets. Provide training for ongoing process excellence implementation. Efficiently involved in planning Security Systems with standard operating procedures and pre-defined roles of security in different areas within the company standards •Relationship Management: Supervise the policies and procedures employed to ensure good level of customer care. Handling the entire gamut of operations involving housekeeping, stationery, stores and invoice processing; supervising contract management and vendor development and management of crisis and various emergencies like fire, disasters, etc.

Gurgaon, India

• Manage activities pertaining to negotiation/ finalization of deals maintaining of data base with new vendors for smooth execution and faster procurement of stocks as per the guidelines of the company• Streamlined business processes and effectively resolved the escalation of any issues/concerns from other teams• Maintained integrity and quality in all business related operations and activities• Dexterously administer security, housekeeping and E & M facilities at client premises• Effectively documented the reports for consumption of supplies & other consumables on weekly basis and monitored the expenditure

Bahadurgarh, India

• Effectively handled operations and maintenance of all the equipments (compressors/lehrs/pumps, etc) and directed the staff • Overhauled old H.T.& L.T.Distribution System by designing new MCC and PCC Panel with latest microprocessor based control as per operational requirement• Managed automation of batch conveying and material handling system• Efficiently administered the maintenance and troubleshooting of H.T. & L.T. Distribution System, 11kV Substations and its protection system.• Imparted training to minimize breakdown to achieve production targets• Projects Handled:- Installation and commissioning of 4125KVA 16ATV25D Sulzer D.G Sets (03 nos.) with VCB's and Generator Control Panels- Installation & commissioning of Annealing Lehrs (Make Pennekamp) 02 nos- Erection, commissioning of I.S. Machines Control Panel & Furnace Control Panels (Lehr Control Panels all are PLC based SCADA Controlling System)________________________________________

Machine Learning Foundation

Eda & Data Storytelling

Global Certificate In Data Science

Master Of Business Administration (M.B.A.)

Diploma In Electrical Enggineering

Education record

Green Belt Certification In Career Counseling