Enterprise-level Program Manager with over 22 years of Information Technology (IT) and business management experience with emphasis on capture management, business development, program management, infrastructure management, system integrations, and identity management. Excels in building productive relationships, and creating high-performing teams through synergy and camaraderie, especially in high-stress and deadline-oriented environments. Proficient in the use of Agile project management tools for scope, cost, and schedule management, and formally trained in communication skills. - Capture manager on multiple opportunities including re-competes- Maximizing customer satisfaction and engagement with their company’s products or services.- Devising staff retention strategy, developing client relationships, and ensuring the team delivers client and company objectives. - Provide strategic direction by constantly monitoring customer satisfaction and industry trends and then recommending new projects, operational standards, and customer service procedures based on the findings.- Continuous improvement to existing processes – implements strategic initiatives, develops best practices, and ensures that deadlines and standards are met. - Philosophy – Autonomy, Mastery, and Purpose Active Top Secret/Sensitive Compartmented Information (TS/SCI) with PolyKEY ACCOMPLISHMENTS:- Senior Director - Managed 2 Directors and a Program Manager who managed multiple contracts with more than 200 employees and subcontractors- Program Manager for a 5-year $100 million IDIQ contract (ITSSS STOR 184) supporting the OCIO at a premier intelligence and investigative agency. Managed a team of over 85, supporting 12 different units within multiple OCIO offices, and multiple stakeholders. Modernization of IT, from Cloud to Network architecture, Data Services, and Supply Chain Risk Management.- Accountable for a client, staff, budget, and contract matter of a $34 million IDIQ consisting of 40 staff on 6 task orders and varied use of technology like SharePoint 2016, JAVA, SQL, Oracle, Ansible, JIRA, Lotus Notes, and ServiceNow. Planned technology growth to DevOps- Task Manager for three major task orders on a $40 mil Firm Fixed Price and Time & Material contract with multiple task orders through four option years- Waterfall to Agile Scrum methodology conversion of three major projects using Microsoft’s Team Foundation Server tool- Managed multiple Firm Fixed Price projects on a $4+ million IDIQ