Sunil Shinde Email & Phone Number

Mumbai, Mh, In

Malaysia

I have specialized in creating products for healthcare, focusing on technology’s potential to empower people and improve processes. Currently, as VP of Product at HATI International, I lead our team in building a platform that transforms patient care through innovative product solutions. My role is to define the product vision, oversee development from concept to delivery, and foster a collaborative, user-centered approach.

• Led the development of healthcare software solutions, overseeing EHR and patient engagement platforms.• Collaborated with clinical and non-clinical teams to identify opportunities for improving patient experiences and clinical outcomes.• Collaborated with cross-functional teams to define requirements, prioritize features, and map product strategies.• Oversaw the entire product lifecycle, including ideation, requirement gathering, design, execution, and release.• Led digital solution design, facilitated change management, and ensured seamless integration with existing technologies.• Effectively communicated product vision and progress to internal and external stakeholders.• Continuously monitored product performance, implementing enhancements based on customer feedback to drive satisfaction and retention.• Acted as a subject matter expert on Healthcare IT regulations, standards, and best practices.• Provided comprehensive product training and support to facilitate successful adoption by both internal teams and external clients.• Proficient in stakeholder engagement across various levels, with a focus on effective communication and influence.• Conducted usability testing to optimize product usability and functionality based on end-user feedback.• Collaborated with technology teams to achieve seamless product integration with current processes and systems.

Mumbai, Maharashtra, India

• Played an active and lead role in gathering, analyzing and writing business requirements for EHRs, Teleconsultation & Voice-AI enabled healthcare products.• Created product backlog for executing product vision and ensured meeting 98% product goals defined for product strategy based on the milestones & roadmap..• Responsible for requirement gathering, functional analysis and cost-benefit analysis.• Lead the development of a platform to connect to various healthcare systems and access patient health records via FHIR. • Ensure that the product followed standard guidelines and complies with HIPAA policies and guidelines.• Led a team of 8 FTE’s and 3 contractors to deliver cloud based Web & Mobile based applications using Agile-SCRUM framework.• Competent in managing stakeholder communication, project plans, scope and lifecycle as part of Project Management.• Responsible for tracking sprint metrics, release, monitor SPRINT burndown and productivity using JIRA for agile project management.• Designed product wireframes to visualize feature requirements for the engineering team using Figma & InVision tool.• Created Product FAQ documents and validated end product features to monitor product feedback post launch.• Handled communication plan and SPOC for showcasing products demo to Internal and External stakeholders.

Malaysia

• Lead the EHRs, Patient Management, RCM, Teleconsultation, Lab Information Management, Supply Chain Management & other Ancillary Modules design and development.• Responsible for requirement gathering, client engagement, functional analysis and preparation of business requirement documents for leading clients across sectors.• Responsible for providing subject matter experts for both clinical and non-clinical applications while defining workflow and requirements .• Performed functional/integration testing and designed testing strategy for ERP solution.Responsible for developing reports in SQL with the help of Jasper and Crystal reports. • Created Data Flow Diagrams, Use Cases, Business Flow Diagrams, WireFrames and Mock-ups using MS Visio to communicate business and functional requirements to clients and developers. • Handed Data Modeling for Database structure, Reporting & Data Warehousing.• Responsible for resolved conflicts constructively and removed impediments / blockers throughout Software development life cycle via one on one discussion or conducting problem solving sessions.• Performing product demos, creating training documentation for end users and conducting end-user training.

Malaysia

• Prepared Business Requirements Documents, Functional Requirement Documents, Conference Room Pilot Document• Conducted sessions, meetings, workshops to gather requirements from various stakeholders and SMEs• Prepared various diagrams & workflows by using MS Visio• Writing functional requirements (including story mapping, acceptance criteria, user stories and workflows)• Documented business rules and logic that must be documented and included into the system• Worked closely with QA and Developers to clarify/understand functionality, resolve issues and provided continuous feedback• Conducted UAT, documented and reported user feedback's to management team, and developed training materials for Super User and End User (Usually follows train the trainer approach)• Conduct project related Presentations periodically to the management and end users during various phases of Software Development Life Cycle SDLC• Experience with PMS, Revenue Cycle, Claim Management, Supply Chain, laboratory, with other clinical information systems• Wrote SQL scripts for creating performance evaluation, MIS reports and data migration

India

• Responsible for requirement gathering, Gap Analysis to check the compatibility of the existing system architecture with new business requirements. • Responsible for creating the Process Workflow, Functional & Software Requirement Specification (SRS).• Worked closely with QA in writing test cases and clarifying requirements • Conducted User Acceptance Testing (UAT) and demonstrated new features to customer post demo release.• Provided a single point of contact for user communication (managed issue tracking, prioritization and resolution) • Responsible for developed complex reports utilizing SQL Server Reporting Services (SSRS) • Wrote complex SQL queries to extract, validate and upload the data from the multiple database • Involved in conducting Functionality testing, Integration testing, Regression testing and User Acceptance testing (UAT).• Worked with UI and UX designers to create prototypes and wireframes • Responsible for the project's parallel run and go live phases

Navi Mumbai

• Coordinate with all levels of hospital and medical staff, including doctors, specialists, and nurse to ensure that healthcare needs were being addressed• Analyze requirements, process and gather deliverables to ensure that each implementation phase is accurately carried out and managed • Responsible for User Acceptance Training with the end user to obtain final approval for the model delivery.• Worked with the various teams to understand functional requirements and plan for go-live strategies to ensure that the solution meets the client’s business needs. • Involved in the evaluation process of several healthcare applications in accordance with the RFP specifications and Vendor Selection Process in accordance with global healthcare IT standards. • Maintained the hospital's existing information system.• Prepare MIS reports for each department inside the hospital

Bachelor'S Degree, Information Technology

Diploma Of Education, Information Technology