Successful association with renowned business organizations like Amdocs, NIIT Technologies and 4CPlus – comprehensive experience of 18 Years – 17 years in various roles at Amdocs from software engineer to Development Director. Had the opportunity to work with Domestic & International clients and vast exposure to diverse cultural backgrounds during onsite / offshore assignments. • Domain / Industry Exposure:- Amdocs CRM, Ordering, Amdocs Billing Platform, Enterprise Product Catalog, MCO• Production Management: - Client Relationship Management, SLA Management, Production Change Management, Onsite Delivery Management, Solution Design, Project Budgeting & Monitoring, Resource Management, Risk & Issue Tracking & Management, Customer Acceptance• People Management / Leadership Skills: - Currently managing 5-10 members of different skill set and ensuring effective utilization of resources.- Managed up to 15+ members of distributed skill sets and ensuring effective utilization of resources.- Planning, delegation, monitoring, feedback, skill upgrade, competence management, career planning, motivation & mentoring of the team.• Other Management Exposure: - Defect Management, Interfaces Management, Environments Managements, Hot fix Verification and Deployment Management. • Overseas Visits (Client Site):- Amdocs – Elisa, Finland (5 visits of approx. 1 month duration each)- Amdocs – Elisa, Finland (relocation of 2+ years) – UAT /Production CRM/Ordering support- Amdocs – Elisa, Finland (relocation of 1 year) – Production Manager- Amdocs – AMX, Colombia (relocation of 3 years) - Development Manager