Sunil Vishwakarma Email and Phone Number

• KYC of Saving Accounts and Current Accounts.• Handled branch escalation emails efficiently, ensuring prompt and effective resolution.• Performed account freezing and unfreezing operations using tools such as Finacle, BCIF, NCIF, and the NSDL site.• MIS Reporting and Training.- Spearheaded verification and KYC operations, ensuring strict compliance with regulatory standards and internal policies.- Conducted comprehensive audits to evaluate operational efficiency, risk management, and adherence to compliance protocols.. Led initiatives to optimize processes, resulting in significant efficiency gains and a marked decrease in error rates, contributing to enhanced overall performance.". Collaborated with cross-functional teams to develop and implement strategic initiatives, enhancing overall business performance.- Leveraged advanced data analytics techniques, including SQL queries and data modeling, to extract insights from large datasets.- Designed and developed interactive dashboards and reports using Tableau and Power BI, enabling data-driven decision-making at all levels of the organization.

• Team member in the Document Verification Unit (DVU) for KYC processes in Kotak 811.• DVU of all Service requests for Account closure, scheme code conversion, Debit card Request, ReKYC & updating, reclassification of priority accounts.• KYC of Digital savings accounts, salary accounts.• Video KYC Checker.

where handles all the calls and emails for 6 months ( magma housing fincorp ltd)

Established connections with lead providers for business. Fostered customer relationships, provided advice on documentation, and ensured a smooth sanction and disbursement process. Achieved impressive sales targets.

• Provided financial solutions based on credit history at Reliance Electronic Store.• Managed the disbursement process and built lasting customer relationships.

• Worked at Reliance Electronic Store, facilitating financial solutions based on credit history.• Created files for the disbursement process, ensuring smooth transactions.• Developed strong customer relations.