Sunit Madan Email and Phone Number
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Rich Industry Experience in Banking, Insurance & Business Process Outsourcing in various roles ranging from Underwriting, Debt Collections, Fraud Risk Management, Customer Service, Operations & Project Management.
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CooPiramal Capital & Housing Finance Jun 2020 - PresentMumbai, Maharashtra, In
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Executive Vice President - Underwriting, Fraud Control & CollectionsAxis Bank Jun 2015 - May 2020Mumbai, Maharashtra, In -
Vice PresidentGenpact India Apr 2011 - Jun 2015New York, Ny, UsLead the Operations Delivery with complete P & L ownership handling large teams. Worked with a niche set of clients owning Growth and Business Outcomes. Responsible for co-creating Solutions and Pricing in this space with right set of Value Propositions. Grew the India Business and High Tech vertical from scratch.Successfully helped acquire a technical services software application company in the space of financial inclusion, integrated and ran the operations to scale it to amongst one of the top 3 firms in financial inclusion space -
Vice President - Customer Service And OperationsIcici Prudential Life Insurance Jun 2002 - Apr 2011Mumbai, Maharashtra, InRisk & Fraud ManagementSet up first of its kind Risk Control Unit in the industry. Creation of exception monitoring reports & frameworks to have differentiated business strategy per Region. Identification of key metrics into Enterprise Risk score. Designed KYC - AML framework working with regulator and industry. Field Risk management - introduced and empaneled Claim Surveyors / investigators, Risk Verification Agencies to manage critical information for underwriting.Rural Set up: Instrumental in setting up offices and designing business processes.Customer Service Operations Branch network spanning 463 offices in North and Central India. Strategize service architecture for Rural & Emerging Markets which involves third party tie ups with Banks, Government bodies to facilitate customer service. Up-sell, Cross-sell and Retention were key initiates introduced which became the norm in industry. Introduced branch level P & L tracking and monitoring. -
Manager CollectionsHsbc Dec 1999 - Jun 2002London, GbSet up Collections across all product lines such as car loans, credit cards, loans against shares in Andhra Pradesh for telecalling and agency management. Successfully scaled up collection activity with Audit & Controls framework -
Credit And CollectionsTata Communications Ltd May 1997 - Dec 1999Pioneered the set up Credit Monitoring and Collections network in Telecom Business. Designed the credit & collections policy apart from fraud monitoring system. Empanelment of telecalling and debt collection agency, training these resources
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Front OfficeNovotel Dubai (Accor Group Of Hotels) Apr 1994 - May 1996Responsible for Guest relations managing a team of 2 people who assisted in ensuring high occupancy rates. Was awared "employee of the month" on 2 occassions.Formulated guidelines on Audit and Controls framework with Senior Management team
Sunit Madan Skills
Sunit Madan Education Details
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Osmania UniversityAccountancy & Economics -
Institute Of Cost Accountants Of IndiaAdvanced Accountancy & Cost Accountancy
Frequently Asked Questions about Sunit Madan
What company does Sunit Madan work for?
Sunit Madan works for Piramal Capital & Housing Finance
What is Sunit Madan's role at the current company?
Sunit Madan's current role is COO at Piramal Capital & Housing Finance, Retail Lending.
What is Sunit Madan's email address?
Sunit Madan's email address is su****@****ail.com
What is Sunit Madan's direct phone number?
Sunit Madan's direct phone number is (800) 419*****
What schools did Sunit Madan attend?
Sunit Madan attended Osmania University, Institute Of Cost Accountants Of India.
What skills is Sunit Madan known for?
Sunit Madan has skills like Risk Management, Team Management, Banking, Insurance, Relationship Management, Business Strategy, Training, Credit, Credit Cards, Business Process, Financial Risk, Loans.
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