Information Management Specialist
CurrentI am the Brand Records Manager and Privacy Compliance Specialist. My responsibilities include the following:- Develop and implement best practice and process strategy for Records Management and Privacy compliance - Identify Records Management and Privacy compliance requirementsEstablish operational processes to embed and maintain enterprise standard Records Management and Privacy compliance - Ensure compliance to policy, legislative and audit requirements, and adherence to relevant processes- Prevent wastage, and on an ongoing basis, identify process improvements in order to contain and reduce storage costs - Compile reports that track progress and guide business to make informed decisions - Develop and manage key stakeholder relationships that enable the achievement of operational objectives- Develop, encourage, and nurture collaborative relationships within FNB and across the FRG - Deliver internal and external customer service excellence through adherence to quality service standards