Fraud Investigator Qa
Current• Perform an investigation to mitigate fraud risk.• Fraud prevention related to Checks, Wires, Zelle, ACH etc. within SLAs and in line with company policies & procedure.• Daily fraud reviews of alert.• Perform 360 fraud investigation in both internal and potential fraud reported by the partner financial institution(s), and create a subsequent action plan in compliance with company policies & procedure.• Perform thorough investigation, manual ID verification for end-users to identify the ID theft fraud type like True name ID theft & Synthetic ID theft fraud and mitigate the profile to avoid future loss to the firm. • Reviewing alerts processed by Analyst to ensure PWC is giving 100% quality to the client.• Conduct thorough investigations on identified and suspicious accounts generated by fraud prevention systems. • Ability to create a case file with documentation SARs to support the final decision.• Monitor fraud claims to ensure validity of claim. Identify 1st party fraud type with various type.• Review alerts/reports to detect Suspicious Activity, fully understand criteria when a Suspicious Activity Report (SARS) is required along with completing Bank secrecy Act (BSA) form, writing narrative and gathering supporting documentation.• Identify fraud trends, make recommendations for new strategies to prevent additional losses, and assume responsibility for special projects as assigned by Management.• Conduct periodic internal account/customer reviews to identify potentially fraudulent activity.• Assist with creating and implementing policies and procedures across all teams.
