Sunitha Venugopal Email & Phone Number

India

Functional Responsibilities• Lead projects, present project status to directors/VPs in the steering calls. Initiate improvement opportunities & drive project to delivery. • Prepare BRDs, ensure completion of User Acceptance Testing on projects and provide sign-off. • Streamline Month End Close processes. Constantly evaluate the process for further improvement.• Nominated to perform audit of the MDM process and highlight any risks to the external audit team, ensure suitable audit trails & change control is in place to ensure data integrity and control. Major Achievements in DXC Technology• Performed the process standardization, simplification & Automation & elimination of redundant steps. • Assisted team on the preparing the process documents and training on Excel, Access skills.

Bangaon Area, India

Functional Responsibilities• Reconciliation & Data-sourcing: Performed end to end Data-Sourcing for the Institutional New Zealand Performance reporting system (ICIS) from various TP systems & Reconciliation of the same with (HFM).• Senior Management Reports & Dashboard: Publish Monthly Management Board Packs for Institutional New Zealand Business along with Insights and ensure professional support to the respective product and segment lines within IIB division.• Standardization and automation: Lead various standardization & simplification initiatives for process improvement & Automation to increase efficiency and add more value to the business & achieve YOY productivity gain. • Process Documentation: Ensure standard processes and project management tools are used and Documentations is kept up to date for all the process.• Support ad-hoc requests, queries & new report development in a timely manner.• Participate on monthly finance update calls to keep updated on the business.Major Achievements in ANZ Support Services India Pvt Ltd.• Transitioned the Reporting and Reconciliation process from New Zealand (onsite transition) & successfully went live within the stipulated time line.• Implemented check points and sanity checks on all standard reports to achieve 100% error free reports.

Bengaluru Area, India

• Key Business contact for all regular reporting requirements, adhoc analysis, provide insights & engaging with senior management across different functional heads like Sales, Product, and Finance & Operations team in effective decision support reporting.• Design & publish New Reports, Management packs, Dashboards, Executive Summary & Key Customer Analysis at various levels for Senior Management review meetings.• Revenue, Forecast & margin inputs for QBR/MBR & OPEX management.• Strategic Sales Forecast Execution – coordinate with other counterparts for forecast consolidation, determine internal forecast and publishing the pack to the BU Heads, conducting forecast interlock meetings to procure Business insights/drivers and preparing Forecast Variance Analysis at various levels. • Publishing monthly Sales Incentive revenue tracker to the Sales Management and BU Heads.• Administrator for Channel Sales Tracking tool (CMA) to ensure 100% allocation of Distribution point of sales.• Administrator for STA & Split Territory Application for driving correct assignment of Account Managers which in turn impacts their SIP revenue.• Administrator for Corporate Reorganization process - Product & Customer Business Unit change requests Approver and provide impact Analysis to the Management.• Identifying potential opportunities for process improvement and deploy suitable automation solution to decrease/eliminate manual intervention and achieve year on year process efficiency.• Handling new projects & stabilizing & delegating to the team. Business metrics includes Revenue, Margins, costing, Bookings, Backlog, Revenue forecasts, New product sales, Pipeline sales, Indirect sales and other Supply chain KPI’s like, Inventory, Delivery performance, Scrap analysis, Freight analysis, Provision of Obsolescence, backlogs, etc..Team Responsibilities• Team Management & Training: Lead the Business Analytics team and ensure uninterrupted, on-time service.

Bangaon Area, India

Functional Responsibilities & Achievements:• Registering customer’s telephonic issues in the appropriate engineer ques, follow up with the engineers on the status, booking appointments to visit the customer premises. Helping the customers with the Billing enquiries, online payments by using direct debit system, reimbursement related queries.• Conducting trainings to the new team members, Monitoring calls & giving feedback.• Earned Extra Miler Award: For demonstrating dedication towards work and sustained performance.• Soft skills: Successfully completed Voice & Accent & Soft skills training.

Bangaon Area, India

Functional Responsibilities: • Processing of the Bank applications forms.• Quality check through online audit before final submission of data.• Achieved the operational KPIs as defined. Also performed the evaluation of executives/process to meet and exceed clients and company expectations.