Sun Jae Yoon Email & Phone Number

대한민국 서울

• Researching prospective clients through various strategies, including online research, trade shows, and professional directories.
• Educating clients on the translation process, including rates and turnaround times.
• Liaising with Production to ensure jobs are handled with attention to detail for a flawless product.
• Following up consistently to ensure client satisfaction with delivery, quality, and service.
• Researching and understanding target industries, including key players and current events.

대한민국 서울

• Generating duty-free market leader analysis report using DFNI and Moodie Davitt Report.
• Assisting the Business Planning Manager to keep an updated list of customs act.
• Analyzing free independent guests’ travel patterns to increase sales volume.

Seoul, South Korea

• Performing daily sales revenue analysis using internal sales software.
• Generating strategic point-of-purchase advertising to increase sales.
• Analyzing business districts to choose stores that fit the market needs.
• Assisting to send LMS advertising to potential customers.
• Assisting the Sales Manager to open pop-up stores.

Greater New York City Area

• Assisting the Regional Director with database management using SalesForce and CVent.
• Supporting the Regional Director with travel and calendar appointments.
• Assisting to create new accounts/contacts and update client information using SalesForce.
• Maintaining an updated list of Sales Events using Microsoft Excel.
• Assisting to organize Hotel Bookings Report.
• Organizing Sales Pipeline Report.

Jung-gu, Seoul, Korea

• Using OPERA Property Management System to assist guests with check-ins and check-outs.
• Working to increase overall guest satisfaction by solving guest concerns and complaints.
• Increasing return visits of VIP guests by analyzing their personal needs.
• Communicating with the vendors to locate a reliable supplier for guest amenities.
• Attaining hotel property managerial strategies used by Samsung.

Bachelor Of Science - Bs, Hospitality Administration/Management

Concentration in Hotel Organizations and Operations

Master Of Science - Ms, International Business

High School Diploma