*Restaurant director & managerI have worked in the customer service industry for the past ten years, where I have honed my communication skills and developed a deep understanding of customer needs and preferences. . Overall Management: Develop and implement restaurant policies, procedures, and standards. Create and maintain a positive and productive work environment for the staff.. Staff Management: Hiring, training, and supervising restaurant staff. Scheduling shifts and managing staffing levels.Conducting performance evaluations and providing feedback.. Customer Service: Ensuring exceptional customer service standards. Addressing customer complaints and resolving issues promptly. Monitoring and improving overall customer satisfaction. . Menu and Food Quality: Collaborating with chefs and kitchen staff to design and update menus. Maintaining food quality and presentation standards. Managing food safety and sanitation procedures.. Inventory and Supply Chain: Managing restaurant inventory, including ordering and stocking supplies. Negotiating with suppliers to ensure competitive pricing and quality.Monitoring and reducing food wastage.. Facility Maintenance: Overseeing the cleanliness and maintenance of the restaurant.Coordinating repairs and renovations as needed.*Professional make-up & hair stylist (portfolio: http://jennysun.viewbook.com/) ‧Bridal & Wedding Parties ‧Fashion / Editorial ‧Backstage / Runway Trends ‧Film / Media / TV ‧Special effect ‧Modeling & Actor / Headshot