Sunka Ruchitha Email & Phone Number

Hyderabad, Telangana, India

Provided exceptional customer support by promptly addressing inquiries and resolving issues to ensure a positive customer experience.• Worked on tickets for different regions (India, New Zealand, Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam).• Participated in all customer service training program sessions.• Demonstrated strong technical proficiency in diagnosing and resolving customer-reported technical issues.• Contributed to a positive team dynamic by actively participating in team meetings, sharing insights and collaborating with colleagues to achieve common goals.• Designed and created comprehensive reports, dashboards and visualizations to effectively communicate data-driven findings to stakeholders.• Delivered timely and regular reports to management.• Designed and implemented a data visualization dashboard that provided real-time insights of data warehouse performance and jobs runtime and SLA table of every ticket for different regions.

Dehradun, Uttarakhand, India

Participated in a comprehensive RAWE internship program, gaining hands-on exposure to various aspects of agricultural practices. Engaged in practical training in crop management, soil analysis and livestock care, applying classroom learning to real-world scenarios. Collaborated with local farmers and agricultural experts to implement sustainable farming practices, contributing to increased efficiency and reduced environmental impact. Conducted field research, collected data and presented findings to faculty and peers, showcasing the application of theoretical knowledge in practical agricultural settings. Operated and maintained farm equipment, ensuring optimal functionality and participating in the planning and execution of planting and harvesting activities.

Bachelor Of Science, Agriculture, Agriculture Operations, And Related Sciences, A

Matriculation, A

Activities and Societies: Essay writing, Drawing, Painting