Ranked as the #1 Most Innovative Company by Forbes in 2018Working with Finance close automation, Workplace Service Delivery, Legal Service Delivery & HR Service Delivery

•Participated in a full life cycle implementation of PeopleSoft 9.2 Grants, Contracts, AR, Billing, and Projects •Analyzed/Audited existing client financial data, processes and reports in order to improve and submit accurate reporting data to client sponsors•Completed financial reporting, ad hoc reporting and analysis for a client during an interim staffing role•Analyze Client’s P&L, Trial Balances, and other financial data to develop ideas/fixes of financial improvement•Complete Configuration for Peoplesoft 9.2 Billing module and present to key stakeholders•Consult with universities, research institutions, and healthcare organizations to improve business processes, enterprise systems, and financial management•Developed SOPs, Job aids, project documentation, and tracking tools to communicate team efforts and weekly status reports to client leadership•Conducted system data clean up for large healthcare organization due to post live conversion issues in PeopleSoft•Supporting a Federal Financial Report reconciliation effort to improve the compliance of an $800M portfolio.•Conducted a PeopleSoft 9.2 Contracts, Billing, and Accounts Receivable implementation assessment to plan a 2-campus implementation project leveraging prior client/consultant work after initial client implementation attempts failed•Successfully completed Data Analysis of large data sets using IF functions, concatenate functions, pivot tables, and building queries to identify data issues within ERP systems•Successfully built queries and Business Process Charts for clients to utilize for more efficient day to day tasks and better use of current ERP Software.•Identified issues with delivered PeopleSoft FFR through testing, and documented these issues for presentation to the client•Completed a first ever reconciliation of clients Unbilled AR Account with extensive data analysis •Delivered key financial metrics in reports to client on a consistent basis by utilizing data visualizations charts

•Identify key problems and provide solutions for clients that solves operational problems and improves current processes•Provide management consulting and technology services to clients. Perform accounting responsibilities, business process reviews/recommendations, information technology assessments/ recommendations. Interface with all levels of client staff at various client sites•Assisted by conducting market research and collecting various data from numerous universities to provide better information on helping clients create a policy center•Used Benchmarking, Comparative analysis and other tools to compare other university policy centers•Conducted training classes for redesigned business processes, contract set up and Payment Application•Participated in an assessment of Office of Sponsored Programs business process analysis; make recommendations for restructuring of the office and restating business process to be more compliant and efficient•Managed cleanup and resolution of accounting expenditure and revenue, billing, receivable, surplus and deficit issues•Use methodologies and analytical tools to help determine revenue-generating ideas for client•Conduct data clean up within Ellucian Banner System due to issues with new ERP Implementation

•Completed monthly Invoicing as required for each assigned research and sponsored program cost center•Retrieved and Analyzed data from Hyperion Essbase and Hyperion Smart view for accurate reporting and improved compliance•Assisted in preparing the Annual Audit Schedule of Expenditures of Federal Awards•Trained department level managers in functionality of Hyperion system as well as organizing financial reports•Assisted internal Audit in suggesting and implementing solutions in audit findings•Supported project plans, schedules, budgets, and coordinates resources to ensure successful project implementation •Ran test scripts for system implementation of Huron Click System and log and report issues to consultants•Prepared and coordinated all project deliverables to ensure all deadlines were being met

•Performed daily cash reconciliation, daily merchant report, Cafeteria Tax Accruals, and ATM Balancing•Facilitated the month-end close process by preparing journal entries, reviewing, and completing all assigned month-end functions•Prepared the daily and monthly reconciliation of various general ledger balance sheet and cash accounts •Calculated and record monthly accruals of income and expense items•Prepared payments by accruing expenses; assigning account numbers; requesting disbursements; reconciling accounts•Prepared consolidated internal and external financial statements by gathering and analyzing information from the general ledger system and from other departments

•Assisted customers with all types of banking transactions such as cashed checks, withdrawals, deposits, and issued cashier's checks, money orders, change orders, cash advances, and funds transfers.• Known as the busiest and top customer-rated branch in all of Delaware•Maintained proper cash limits while handling large sums of cash

Hired as a pharmacy technician to assist the pharmacist and other technicians to ensure quick and efficient dispensing of medication in order to provide a memorable customer experience. The pharmacy was second in the district in customer service. •Entered and interpreted prescriptions into the NexGen pharmacy system in a timely manner•Successfully mediated countless conflicts with angry patients that ranged from medication mix‐ups to excessive copay after insurance.•Went above and beyond normal procedure to ensure patient satisfaction, including personally traveling to other pharmacies to obtain medication.•Contacted physicians and insurance companies to verify prescriptions, payment, and customer inquiries.