Roles and Responsibilities: System Administration, installation, Configuration and Maintenance of Windows 2003 Server, Windows XP,Win7 and Vista Configuring and troubleshooting of MS Outlook for the clientsResolving the Desktop Issues remotely using Logmein, Team ViewerPerforming end-user trouble shooting i.e., hardware, software and connectivity issues for LAN environment. Recommending and implementing new hardware and software into the environment to increase efficiency of the infrastructureInstalling, Configuring & resolving all necessary applications requisites to Users.Implementing and securing Desktops using Symantec anti-virus and centralized control of anti-virus updates.Installing & Maintenance of Local and Network Printers.Providing first-level technical support for IT infrastructureTroubleshooting systems fault finding and problem solving skillsTroubleshooting various Lenovo, HP & HCL desktops and laptopsCreating User accounts & assigning rights.Trouble Shooting of Operating Systems -Windows XP,Win7 and Vista