Created beautiful flower arrangements and bouquets.Checked flower freshness and maintained the garden center operation.Operated the cash register and provided excellent customer service.Took orders in person and over the phone, ensuring accurate and timely delivery.Demonstrated attention to detail and a strong sense of aesthetics in floral designs.

Answered donor phone calls and processed donations.Maintained and updated donor database in Blackbaud Raiser's Edge.Prepared donor receipts, envelopes, and acknowledgment letters.

Produced comprehensive competitive product market analysis reports by harnessing data extracted from eBay and Amazon databases (Terapeak and Salesrank).Presented competitor analysis, price comparisons, cost structures, and sales rankings effectively in MS PowerPoint, leveraging data managed in MS Excel.Conducted research on the relevant import regulations in the United States to ensure that product suppliers can export their products to American market, making them market-ready for sale on Amazon.Translated product information and descriptions into English to make them accessible and appealing to American consumers.Managed seasonal product promotions on B2B dropshipping platforms and internal eCommerce websites.

Served as the primary data owner for IHS headquarters, consistently delivering worldwide tablet and monitor market reports on a quarterly basis.Conducted both quantitative and qualitative research within tablet and monitor markets by utilizing primary and secondary research, established market share, product specifications, and future outlooks. Fostered strong supplier relationships and gathered first-hand market data.Leveraged Excel pivot tables to dissect and analyze data, integrating insights gleaned from vendor interviews, to create compelling PowerPoint reports and develop short-term quarterly forecasts, as well as long-term 5-year projections.Demonstrated unwavering commitment to on-time project delivery, consistently meeting all deadlines and project objectives.Conducted extensive research on the China eCommerce market, sourcing information from open sources in both traditional and simplified Chinese. Translated findings into concise English summaries and presented them to senior management.Attended various computer exhibitions, establishing connections with relevant vendors at these events and engaging in discussions about market trends. Nurtured these relationships by sharing market-related news and providing sample reports to potential customers.

Exceeded team revenue target by 50% YoY within the first year of promotion.Provided leadership and training for a team of four analysts in the Personal Computing department. Oversaw the research process and ensured research quality. The scope of the Personal Computing team's research encompassed markets related to desktop computers, notebook computers, printers, printer consumables, and monitors.Tracked market trends to identify emerging opportunities and pinpoint vendors with potential interest in sponsoring research. Crafted project proposals, delineated project scopes, and conducted preliminary research to determine customers' specific research needs. Resolved customer complaints, investigated problems, and developed solutions, receiving positive feedback.Oversaw the recruitment process, assessed team members' performance, engaged in discussions about areas for improvement, and considered their career progression within the company.Facilitated communication between the local general manager and project managers at the regional head office, addressing topics related to workforce allocation and project timelines.

Recognized with the IDC Best Analyst Award and outstanding analyst award.Conducted training and provided supervision for two assistants, focusing on tasks such as scheduling interviews, note-taking during interviews, data entry, and ensuring the completeness of surveys.Managed research projects and consulting initiatives related to Taiwan Personal Computer market research. Conducted meticulous research and engage with various resources to determine the true sales figures for each brand during the quarter.Collaborated with experts from a consumer research firm external to IDC, formulated questionnaires and organized focus groups to uncover the pivotal factors influencing consumers' PC purchase decisions. Had the privilege of sharing these valuable insights with prominent figures, including the former Acer CEO, JT Wang.Conducted research on Taiwan's Whitebox (non-branded) Personal Computer market. This involved engaging with local PC key component distributors and retailers to assess the variance between the overall PC market and branded PC market, with the aim of identifying potential untapped sales opportunities for Microsoft Taiwan.Prepared and delivered market presentations during major PC exhibitions, such as Computex Taipei.

Conducted quarterly research on the Taiwan personal computer and server markets through in-person interviews. Gathered insights on current market events, major tenders, key decision factors, regulatory developments, technology trends, and future outlook. Distributed and collected surveys that included questions related to quarterly sales data categorized by product specifications, sales channels, and varying price points.Organized the interview findings, notes, and conducted data entry. Transmitted the Taiwan market data to our regional head office for integration into the Asia market database, which was then consolidated into the worldwide database.Leveraged the global database and Excel, generated visually informative reports and market summaries specific to the Taiwan marketAttended PC exhibitions to stay updated on market trends and technology.Supported customized research survey design and implementation and assisted superiors with presentations.