🌟 Self-motivated and enthusiastic Business Analyst with a proven track record of success. 💼🔍 Equipped with strong analytical skills, I specialize in effectively analyzing extensive data sets to extract valuable insights that drive informed business decisions. 📊⏰ I thrive under pressure and consistently deliver high-quality work within tight deadlines. 🚀🤝 Eager to contribute my expertise and collaborate with a successful team in achieving organizational goals. 🌐
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Customer Service RepresentativeTdToronto, On, Ca -
Banking AdvisorRbc Nov 2024 - PresentToronto• Proven ability to build and maintain strong client relationships, resulting in repeat business.• Proficient in establishing clear and concise communication channels with customers.• Actively answer and provide variety of solution to customers. (Interest Rates, Loan & Debt payment)• Informing customers about the types of accounts available and their minimum balances. -
Business AnalystHong Kong Maxim'S Group Oct 2023 - Apr 2024Hong KongDesign seasonal expected rental, logistics expenses, and potential expiry food & non-food inventory products for further business strategic thinking. • Supporting team on data collection and analysis to drive business improvement projects:1. Accounting Analytics Report2. Inventory Provision Summary3. China Cost Impact Analysis4. Purchase Order Cost Check Summary• Assist with system and database management (ERP system/ Anaplan).• Contribute & develop… Show more Design seasonal expected rental, logistics expenses, and potential expiry food & non-food inventory products for further business strategic thinking. • Supporting team on data collection and analysis to drive business improvement projects:1. Accounting Analytics Report2. Inventory Provision Summary3. China Cost Impact Analysis4. Purchase Order Cost Check Summary• Assist with system and database management (ERP system/ Anaplan).• Contribute & develop analytics models, dashboards, and other decision-supporting tools for insights.Communicate with various business units for analytical solutions in Mainland China, Macau, and Hong Kong markets. Show less -
Business AnalystSsp Asia Pacific Jun 2023 - Sep 2023Hong Kong SarProvide weekly comprehensive analysis for different F&B brands, such as Ajisen Ramen, Burger King & Popeyes across Asian countries for implementing marketing initiatives including:1. Menu Re-engineering2. New Products / Combo Design3. Pricing Strategies4. Inflation Analysis (Forecasting & Implementation)• Analyze the customer questionnaires using Power BI for further data mining. • Consolidate various statistical reports/models for forming business… Show more Provide weekly comprehensive analysis for different F&B brands, such as Ajisen Ramen, Burger King & Popeyes across Asian countries for implementing marketing initiatives including:1. Menu Re-engineering2. New Products / Combo Design3. Pricing Strategies4. Inflation Analysis (Forecasting & Implementation)• Analyze the customer questionnaires using Power BI for further data mining. • Consolidate various statistical reports/models for forming business strategies.• Predict expected revenue in each business unit (GP & UBITDA) & local seasonal sales summaries (Product KPIs) from different countries for analysis of products’ performance studies.• Maintain changes in POS system (My Micros) and inventory system (CHECK system).• Assist in store opening across APAC region.Collaborate with the commercial team from the Asia Pacific district (Hong Kong, Singapore, Malaysia, and Philippines). Show less -
Operations AssistantI.T Jun 2022 - Jun 2023Hong KongAssist in• Managing day-to-day retail and inventory operations; • Organizing commodities on displays and positioning goods as instructed; • Serving customers and responding to their inquiries. -
Operations AssociateHong Kong Disneyland Jul 2022 - Feb 2023Hong Kong• Control the flow of Guests and keep safety as the first priority at all times during work focus;• Manage the order during various entertainment performances to ensure the Guests’ experience;• Provide assistance to Guests and Cast Members, including directions, event schedules and other inquiries;• Respond to different types of Guests in a professional manner and with a friendly working attitude;• Answer guest questions proactively and always provide solutions swiftly and… Show more • Control the flow of Guests and keep safety as the first priority at all times during work focus;• Manage the order during various entertainment performances to ensure the Guests’ experience;• Provide assistance to Guests and Cast Members, including directions, event schedules and other inquiries;• Respond to different types of Guests in a professional manner and with a friendly working attitude;• Answer guest questions proactively and always provide solutions swiftly and efficiently, handle any emergency situations to ensure the safety of guests and Cast Members as top priority. Show less
Sunny C. Education Details
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Economics
Frequently Asked Questions about Sunny C.
What company does Sunny C. work for?
Sunny C. works for Td
What is Sunny C.'s role at the current company?
Sunny C.'s current role is Customer Service Representative.
What schools did Sunny C. attend?
Sunny C. attended Hong Kong Baptist University.
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