Sunny Ellis

Sunny Ellis Email and Phone Number

Driven to provide superior support @ Givebutter
washington, district of columbia, united states
Sunny Ellis's Location
Fort Scott, Kansas, United States, United States
Sunny Ellis's Contact Details

Sunny Ellis work email

Sunny Ellis personal email

n/a
About Sunny Ellis

If you need a problem-solver who is great with people, I'm your gal.Not going to be happy as a cog in the wheel.

Sunny Ellis's Current Company Details
Givebutter

Givebutter

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Driven to provide superior support
washington, district of columbia, united states
Website:
givebutter.com
Employees:
42
Sunny Ellis Work Experience Details
  • Givebutter
    Support Team Lead
    Givebutter Oct 2023 - Present
  • Givebutter
    Customer Experience Manager
    Givebutter Nov 2022 - Oct 2023
    Remote
    Often tasked with special projects involving research, data amalgamation, reporting, and making recommendations based on both data-driven and anecdotal evidence. Product expert. Old-school work ethic. Frequent cross-department collaboration.
  • Givebutter
    Customer Support Specialist
    Givebutter Nov 2021 - Nov 2022
  • Fisico Inc.
    Customer Service Supervisor
    Fisico Inc. Apr 2021 - Oct 2021
    Remote
    • Communicate with customers via phone, email, and text to assist with problem solving• Develop, document and update SOPs for Customer Service Department• Train and lead a team of 6 - 12 staff to high performance levels of customer service• Update or create all customer communication macros for email and text• Assign special tasks as needed, handle disgruntled customers, put out
  • The Judge Group
    Customer Service Manager
    The Judge Group May 2020 - Apr 2021
    Remote
    • Lead a team of diverse individuals to provide exceptional customer service in a constantly changing andchaotic environment (multiple contracts under this agency)• Assist with difficult customersCreate documentation for frequently changing SOP's (Covid testing and vaccine scheduling)• Follow strict HIPAA and FERPA guidelines• Create new customer accounts• Coach frontline agents• Exhibit empathy in potentially emotional/volatile customer situations• Intake and retention of new clients (Online Education Platform)
  • Morton Buildings, Inc.
    Construction Center Administrator
    Morton Buildings, Inc. Dec 2015 - Apr 2020
    Clarinda, Iowa, United States
    • Oversee day-to-day office operations• Accounts payable• Handle customer complaints• Answer phones• On-board new crew members• Maintain licensing and sub-contractor detail

Sunny Ellis Education Details

Frequently Asked Questions about Sunny Ellis

What company does Sunny Ellis work for?

Sunny Ellis works for Givebutter

What is Sunny Ellis's role at the current company?

Sunny Ellis's current role is Driven to provide superior support.

What is Sunny Ellis's email address?

Sunny Ellis's email address is su****@****ter.com

What schools did Sunny Ellis attend?

Sunny Ellis attended Fox Valley Technical College, Lawrence University.

Who are Sunny Ellis's colleagues?

Sunny Ellis's colleagues are Sirena Riley, Amanda Gulla, Emalee Thitthavong, Elaine Makikalli, Calvin Morooney, Lonique Clinkscales, Kendall Hayes.

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