IT project program lead professional offering over 18 years of expertise in IT Project management for infrastructure & DWS.
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It DirectorNtt Data May 2024 - PresentUttar Pradesh, IndiaManaging a team of DWS & Infrastructure Transition -
Associate Director Project ManagementNtt Data Dec 2021 - Apr 2024Noida, Uttar Pradesh, IndiaManaging PMO for Infrastructure area including Security, Network, Service Desk, Service Management, Field Service, Asset management, Storage, Database. -
Senior It Project ManagerNtt Data May 2019 - Nov 2021Noida, Uttar Pradesh, India -
Service Delivery ManagerCognizant Apr 2018 - Apr 2019Bangalore -
Operations ManagerCognizant Jun 2015 - Mar 2018BangaloreManaged a team of 150 people along with 5 leads for US Health care payer operations. Handling Claims processing, Claims Adjudication, EDI Processes. Green belt certified nd Black belt I trained. Worked closely with stakeholders for smoth transition the whole business from hiring to Ramp up stage. Working on new business for COB and Financial recovery unit.
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Operations ManagerGenpact Dec 2013 - May 2015Ncr - National Capital Region• Managed a team of 70 FTE’s + 2 Managers for UK’s Largest Health Insurer with a blend of -voice and non-voice, Business Analyst work types.• Working as a Functional lead for the Projects to ensure efficient output.• In regular touch with client to understand the client requirement on the projects.• Have done projects on Fraud, Waste & Abuse in healthcare industry for process (US Healthcare Account).• Six Sigma Green Belt Certified. Completed a GB project on improving the… Show more • Managed a team of 70 FTE’s + 2 Managers for UK’s Largest Health Insurer with a blend of -voice and non-voice, Business Analyst work types.• Working as a Functional lead for the Projects to ensure efficient output.• In regular touch with client to understand the client requirement on the projects.• Have done projects on Fraud, Waste & Abuse in healthcare industry for process (US Healthcare Account).• Six Sigma Green Belt Certified. Completed a GB project on improving the referral accuracy of one of the biggest area in UK claims processing which helped in reducing the client complaints & enhance client satisfaction.• Involved in UAT (User Acceptance Testing) testing for the new software known as SWIFT.• Achieved NPS scores of 100% for H1 2014 through best delivery of KPI’s.• Mentored DMAIC GB projects like “Improved Recoupments ’’, “Improved Yield Ratio” & “Reduce incorrect charges ’’. • Working closely with team to focus on quality tools Lean and Six Sigma. Team has filed 20 lean ideas in recent past. • Used Six Sigma DMAIC and LEAN approach to improve Quality, cut costs thereby impacting the revenue margins positively and maintaining SLA’s. Show less -
Assistant ManagerGenpact Aug 2011 - Nov 2013Ncr - National Capital RegionManaged a team size of 43 people along with 1 Management Trainee. Managed Customer requirementsPeople ManagementContinuous ImprovementDaily client interactionGot Green Belt CertificationEnhance revenue through proactively shared plan with client -
Management TraineeGenpact Mar 2010 - Jul 2011Ncr -
Process DeveloperGenpact Aug 2007 - Feb 2010Ncr - National Capital Region -
Process AssociateGenpact Dec 2005 - Jul 2007Delhi, India
Sunny Kakkar Education Details
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Business/Commerce, General
Frequently Asked Questions about Sunny Kakkar
What company does Sunny Kakkar work for?
Sunny Kakkar works for Ntt Data
What is Sunny Kakkar's role at the current company?
Sunny Kakkar's current role is IT Director - Infrastructure & DWS Transition.
What schools did Sunny Kakkar attend?
Sunny Kakkar attended Delhi University.
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Sunny Kakkar
Liaisoning With Various Stakeholders To Ensure Targets Assigned Are Achieved On-Time, Every Time.North Delhi1oyorooms.com -
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