Hospitality Operations Manager● Oversee all operational elements of launching new hospitality venues, inclusive of Boss, TheCampaner, Kinoya Harrods, Holy Carrot and more● Menu development, creating SOPs and service standards● Creating and maintaining project GANTT charts● Lending operational savvy to the concept team● Creating and maintaining P&Ls● Launching and sustaining excellent compliance processes● Recruiting leadership team for clients● Performing the… Show more Hospitality Operations Manager● Oversee all operational elements of launching new hospitality venues, inclusive of Boss, TheCampaner, Kinoya Harrods, Holy Carrot and more● Menu development, creating SOPs and service standards● Creating and maintaining project GANTT charts● Lending operational savvy to the concept team● Creating and maintaining P&Ls● Launching and sustaining excellent compliance processes● Recruiting leadership team for clients● Performing the role of Operations Manager for all clients post launch Show less

● Learn new brands and their specifications in order deliver brand training sessions topartnership kitchen teams nationwide. Little Bao Boy, Sobe Burger, Salt Shed, Lost Boys Chicken and Patty Guy were a few of the brands I helped develop and accelerate nationwide.● To oversee the onboarding and launch of new brands in host kitchens in collaboration withthe Account Managers.● Deliver follow up training in host kitchens post launch of a brand and audit host kitchensagainst… Show more ● Learn new brands and their specifications in order deliver brand training sessions topartnership kitchen teams nationwide. Little Bao Boy, Sobe Burger, Salt Shed, Lost Boys Chicken and Patty Guy were a few of the brands I helped develop and accelerate nationwide.● To oversee the onboarding and launch of new brands in host kitchens in collaboration withthe Account Managers.● Deliver follow up training in host kitchens post launch of a brand and audit host kitchensagainst their target KPIs.● Lead a team of 5 trainers and report to directors with weekly updates● Support with the creation of COGS, playbooks, opening orders, par levels and supply chainsourcing.● To manage the purchasing, delivery, and stock to ensure that all appropriate ingredients areavailable for training and the launch of brands.● Train and operate with statutory health, hygiene and safety, quality standards includingCOSHH and HACCP ensuring all tasks are carried out in accordance with these standards Show less

Freelance Chef/New Openings Consultant● Inception of 3 street food and catering businesses● Menu and concept redesign of 2 restaurants● Operational Responsibilities for the Franchise acquisition of LEON by Autogrill UK● In-house chef for John Rankin Photography Studio● Mobilisation of Ebury by Fat Macy’s● Opening Executive Chef for Rudy’s Vegan Butcher● Mobilisation of Road Kill Camden

Duties:● Day to day running of a new concept restaurant● Setting up new SOP’s, Food Safety/Hygiene manual and service standards● Menu design and costing for wet and dry● Recruitment and training of new team (0% team turnover in first year)● Supplier sourcing● Stock Inventory programs, Wastage practices and GP% alignment across menu● Promoting 3 team members from within● Implementing, operating and training reservations and BOH software

Duties:● Managing the day to day operation of a £35k a week Pub and Restaurant● Leading a team of 20, developing 4 into to Team Leaders and 1 into an Assistant Manager● Held 3 businesses on 7 occasions as a Holding GM● Passed EHO and NSF Health and Safety Audits● Responsible for stock management and ordering● Responsible for overseeing the cellar for a 42 tap bar● Training and recruiting new team members for the brand● Leading new sales and marketing initiatives

Duties:● Overseeing purchasing for a 220 bedroom Hotel and Spa● Establishing relationships with new and existing suppliers● Supporting all departments with stock management and ordering● Scaling the market and negotiating the best products and prices● Responsible for the running of 3 store rooms● Implementing new procedures throughout the hotel● Negotiating contracts that are viable and beneficial to the hotel and suppliers● Creating new SOP’s and best… Show more Duties:● Overseeing purchasing for a 220 bedroom Hotel and Spa● Establishing relationships with new and existing suppliers● Supporting all departments with stock management and ordering● Scaling the market and negotiating the best products and prices● Responsible for the running of 3 store rooms● Implementing new procedures throughout the hotel● Negotiating contracts that are viable and beneficial to the hotel and suppliers● Creating new SOP’s and best practices● Support the Finance Department with administrative duties● Sit on the Green Team, F&B strategy Team, Group Purchasing and Beverage Taskforce Show less

Assistant Operations Manager- Premier Inn London Gatwick AirportDuties:● Overseeing 5 departments within a 700 bedroom hotel● Controlling budgets, forecasting, rate management and business reviews● Managing a headcount of 45 team members and 11 team leaders● Recruitment and Training – 85% staff retention● Developing people, achieving 9 promotions in 9 months● Creating and implementing new S.O.P’s● Creating and implementing new strategies to achieve high guest… Show more Assistant Operations Manager- Premier Inn London Gatwick AirportDuties:● Overseeing 5 departments within a 700 bedroom hotel● Controlling budgets, forecasting, rate management and business reviews● Managing a headcount of 45 team members and 11 team leaders● Recruitment and Training – 85% staff retention● Developing people, achieving 9 promotions in 9 months● Creating and implementing new S.O.P’s● Creating and implementing new strategies to achieve high guest engagementBrand New Opening Trainer/Drink Development Associate- Whitbread Court Head Office/FieldBasedDuties:● Skills trainer for Whitbread new openings● Responsible for national beverage supply chain● Rolling out new drinks promotions to over 600 outlets nationally● Setting up accounts and start up orders for new outlets● Designing new drink menus for 6 national brands● Building strong relationships with national suppliers● Training “bar excellence” to the 20 lowest performing outlets● Training over 300 new hires and opening 8 hotels Show less