- The main PIC for expanding to VN market for Ecommerce and Social Commerce (SC) products- Led market research for finding persona, customer behavior, competitor analysis for SC for VN market- Worked with local business team for feature requests, requests flow, prepare BRD, product positioning - Worked with PM, developers and other PMM from different markets to prioritize and decide roadmap- Organized product training for local VN team (all leaders and staffs)- Led GTM plan and execution for Post Sale Commerce => Result: - Contributed to the expansion of EC and SC products in VN from 0 to 1(the whole product life cycle)- Handled first 50 merchants before local team built up in VN- Usage rate of SC products increased 5 times in 2021 YTD compared to 2020 - Contribute to more than 200 product features update, contribute to building up fundamentals of launching SC products for SEA markets, localized features for VN market- GMV in the first quarter of 2022 reached record high, bringing Social Commerce in the VN market ranked 2nd compared to all SHOPLINE branches in Asia.

- Main PIC for market mapping of three regions: Australia, New Zealand and Singapore- Gave cold calls to candidates and screen for matching jobs (daily KPI)- Conducted market research by building an industry map of all candidates in the high end fashion field. => Result: Covered 80% of all candidate mapping in Australia/ New Zealand and 30% of SG market

- In charge of Recruitment & Training (70%), HR Projects leader (20%) and HR Consultancy (10%) for over 500 employees in Hanoi.- Single point of contact of HR department for Hanoi Branch (Headquarter is HCM branch). => Result: - Conducted recruitment process, orientation training, plan training and First Training Checklist for new staff in Hanoi monthly (training around 20 staffs per month).- Managed online training Code of Conduct (COC) for all new employees monthly, handled Refresh COC (annually) for over 800 employees all over Vietnam.- Led projects: Online Performance Assessment project, EES (Employee Engagement Survey) project for Hanoi team.- Consulted functional managers and employees in Hanoi about all HR concerns including insurance, payroll, HR policies and processes, Labor Law, Labor contract…