The industry that I have a good knowledge about is the Ed-tech industry but working in the operations field gave me an understanding that what are the factors which governs the performance of any organization belonging to different industries helping me in understanding the key skills and techniques that can help me excel in the operations field. I AM EAGER TO LEARN NEW THINGS THAT I COME ACROSS.I started my career as an inside sales executive which gave me an insight that what are the skills required to convert maximum number of leads assigned to me , what are the demands of the clients and what exactly are the expectations of the customers from the product. Also this field helped me in developing my inter personal and communication skills that has helped me in dealing with real world problems.Currently I am business operations associate which have provided me an in-depth knowledge about the functions and the back end operations that take place in an Ed-tech organization and thereby helping me in understanding that how can a process be made cost effective and efficient in the long run.Also this post has helped me understanding the power of data and how to develop data driven approach to solve real world issues.