As a Training Coordinator, I have extensive experience in creating and maintaining user accounts and learning records within the LMS, testing and implementing new LMS functionality, and troubleshooting LMS issues. I have also coordinated with in-house facilitators and external agencies for training schedules and requirements, and developed relationships with external vendors to ensure quality training. Additionally, I collaborated with managers to assess employee training and development needs and developed programs accordingly. I analyzed data and developed reports using Excel to assess training effectiveness, measure performance metrics, and identify areas for improvement. I have maintained accurate records of attendance and training completion for all employees and shared this information with HR for payroll processing and performance evaluations.