1. Product Management - Financial assistant Chatbot - Led financial Chatbot market research for product alignment. - Designed subsidiary AI assistant's annual roadmap and strategy. - Managed feature coordination and organized user testing for optimization.2. Data & AI - Set annual data strategies for product quality. - Implemented NLU/AI for enhanced chatbot services.

- Lead our data team to build the data infrastructure framework - Conduct data visualization works - Plan product roadmap & milestones (CDP)- Conduct agile project management with scrum- Concat the third party data such as google analytic with GTM & GCP

1. Product Owner (product management)- Plan product roadmap & milestones- Conduct agile project management with scrum- Script UI/UX wireframe framework and write product related document- Ensure output(product delivery) meets clients and market demand- Follow up every task and bug report- Cooperate with external partners to connect with our API2. Project Management- Explore customer needs and provide solutions- Build Line bot channels for customers, and script process mechanism- Product teaching meeting3. Data analysis- Customer data analysis (data extraction/cleaning/visualization)*Achievement: - Lead the complete product development from 0 to 1 - Assist customers to increase users by 150% within 30 days & keep churn rate be 1/3 of the industry

1. Data Analysis Consultant- Public sentiment analysis: conduct public sentiment insights on the volume of online communities, and provide follow-up marketing and brand strategy suggestions.- Clean and analyze CDP data (including browser fingerprints, GA, FB Analytics), and provide data reports to assist companies in digital transformation.2. Community management consultant- Line bot construction: Build exclusive Line bots for customers, assisting in the construction of CRM and OMO community, and providing community management suggestions.*Achievement: - In 3 months, the positive and negative voice volume ratio of customers has increased by 240%.- Achieve a 15% increase in the number of friends in one week, and keep the blocking rate below 10%.