SSI previous name is Knowles. SSI has advanced R&D capability in acoustic industry. Main customer: Apple & Hua WeiResponsibility: Head of whole company quality department covering all quality functions. Response for company quality structure, quality system, quality procedure、process and KPI establish and optimization. Monitoring and maintaining company quality running status and leading on continuous improvements. 1. Setup new product Quality management system. Establish Quality PM team (PQM) and Design Quality Assurance team (DQA) to in charge of new product quality design and plan, risk identification and verification.2. Setup New Product Buy-off procedure, verify and qualify new product thru design risk, process risk, process capability, reliability margin, machine buy-off, line buy-off and etc.3. Setup new supplier selection, supplier qualification, supplier management procedure and typical quality requirement; 4. Setup in process quality control method and standardize IPQC checking SOP, design E-quality system to collect quality data automatically and just-in-time. 5. Setup reliability test procedure and standardize the method, frequency and criteria for material, semi-product and finish good. Setup reliability margin verification method and rule as outgoing gating.6. In charging of outgoing control and customer service.7. Establish Failure Analysis team, leading on customer return failure analysis until issue closed by customer.8. Establish dedicated audit team to regularly audit whole product control process and leading on audit result internal review and link audit result with KPI.9. Optimize Quality Strategy Plan according industry status, company development strategy and customer expectation. Plan annually quality activities.10. Leading on regular quality meeting to review system running status and assign/plan on quality activities to enhance/improve quality system, yield, reliability margin and etc.

A company providing service for acoustic components including speaker, receiver, Microphone, MEMS microphone, etc.Main customer: Harman、GM/ MERCEDES-BENZ、HW, etc.Responsibility: Head of whole company quality department in charging of quality system, material quality, product quality, outgoing quality and customer related quality, Harmful substance management. 1. Setup New Product Introduction (NPI &APQP) process. Establish Design Quality Assurance team (DQA) to in charge of new product quality design and plan, risk identification and verification.2. Setup New Product Buy-off procedure, verify and qualify new product thru design risk, process risk, process capability, reliability margin, machine buy-off, line buy-off and etc.3. Setup new supplier selection, supplier qualification, supplier management procedure and typical quality requirement; 4. Improve in process quality control method and standardize IPQC checking SOP；Start introduce E-quality system to collect quality data automatically. Create abnormal treatment procedure.5. Setup reliability test procedure and standardize the method, frequency and criteria for material, semi-product and finish good. Setup reliability criteria for outgoing gating.6. Setup monthly internal audit, especially process audit, and review with high management.7. Improve function test setup rule, correlation procedure and tester maintenance requirement, to mitigate escaping or over reject by tester.8. Setup component factory (plastic injection and stamping) quality procedure and management structure.9. Optimize Quality Strategy Plan according industry status, company development strategy and customer expectation. Plan annually quality activities10. Setup quality KPI, the performance feedbacks internal quality status and customer performance.11. Monthly quality meeting to review quality running status, and quality cost. Champion quality activities or problem solving team for typical quality issue improvements.

Quality window and lead for internal and external for one of Apple account, including product quality assurance and customer service since new project stage and ensure part is moved to mass production stage without quality suffering. 1.Design review for design robust and margin 2.Identify project risk at early stage and drive R&D or PE for improvement.3.Process validation to ensure manufacturing for quality including controllable, consistency and error proofing;4.Work with R&D and PE to run DOEs for process parameter optimization or design improvement;5.Product validation thru multiple reliability evaluation and process data collection to proof product quality and identify risk for fast improvement.6.New product quality plan and assurance (design review, risk identification, PFMEA, control plan, CTQ, correlation….);7.Continuous improvement leading and driving (yield improvement, PPM reduction, reliability capability enhancement……)8.Customer service and driving performance enhancement in customer site.9.Staff training and promotion so each staff can directly face to customer for representative projects.

In charging of Die-casting (Magnesium, Al and Zinc), forging, extrusion, Stamping, Plating and Anodizing supplier for below responsibility:In charging of Keypad and keypad assembly;In charging of Antenna (LDS antenna, ceramic chip antenna and traditional antenna)1. Working with Development and supplier on early design stage to solve design issue, supplier process issue, yield loss and etc, to ensure new product safe launch.2. Coach suppliers by various course (FMEA, MSA, Control Plan, DDDW, Problem solving, system improvement methodology, etc) on achieving “zero defect”;3. Manage and lead suppliers to achieve Quality and delivery requirements;4. Identify customer CTQ and put supplier process controls in place for each step in the supplier quality process5. Oversee supplier audits and improvement step down plans to drive supplier process improvements6. CS1/CS2 (Control shipping)7. Perform and track component Qualification according to PSO and PPAP8. Focus on Sub supplier management, process capability and escape prevention

1. Supplier development in Mechanical and Fabricated material, support to other regional SDE develop Chinese electronic suppliers.2.Supplier assessment and qualification, the assessment covers material system, quality system and commodity technology;3. Participates in supplier performance monitoring with Scorecard . Provide technical support to improve existing supplier scorecard performance. The scorecard covers Competitiveness, Delivery, Quality, Supplier Chain Support and Technology.4.Technical support to SBM (Supplier Base Management) in supplier negotiation and cost reduction; 5.Co-work with SBM, CSCM (Customer Supplier Chain Management), LS (local Sourcing) and SQE in localization; 6.Support to SQE in supplier quality management, Failure Analysis, First Article, etc.