Program Manager 9/2016Manage Insurance related 3rd party programs.Initial CredentialingRe-Credentialing Update program work flowImplement process improvement and training Ensure compliance of TPA and Carrier Service Level AgreementsOversee administrators program updates for 5 office locations Damage Control LLC - Water Mitigation Manager CORE DUTIES:WRT Certified Create Xactmate estimatesSchedule mitigation crews Create on… Show more Program Manager 9/2016Manage Insurance related 3rd party programs.Initial CredentialingRe-Credentialing Update program work flowImplement process improvement and training Ensure compliance of TPA and Carrier Service Level AgreementsOversee administrators program updates for 5 office locations Damage Control LLC - Water Mitigation Manager CORE DUTIES:WRT Certified Create Xactmate estimatesSchedule mitigation crews Create on call schedule Manage supervisors and laborersEnsure proper billing documents are sent to correct insurance company and adjuster or customer.Adjuster and customer follow up Keeps accurate notes on status of account Ensures the invoicing is performed promptly and accurately per company standards and procedures, special attention to specific sales tax groups and checking the invoice against the estimate.Files pre-liens and liens when necessary Legal:File small claims on delinquent claims; work with attorney on justice court casesAnswer Subpoena requests for documents Risk Management: Request and distribute certificates of insurance to potential and current clients and vendor programsNew vendor packet info Manage workers comp related injury claims and documentation.Human Resources:Manage health insurance registration, enrollment and termination for all employees. Manage dental insurance registration, enrollment and termination for all employees.Keep up to date and accurate employee files.New hire trainingIT: Oversee all IT related issues Show less

Administrator Assistant IT department - Support departments by telephone and or e-mail correspondence regarding scanning, indexing, QA and workflow process. Provide technical support for electronic imaging including working with network services and other central computing staff as required. Provide all training fir the use of electronic imaging and software to include web based program. Closing Coordinator - Issue purchase orders to vendors, construction crew, and data entry… Show more Administrator Assistant IT department - Support departments by telephone and or e-mail correspondence regarding scanning, indexing, QA and workflow process. Provide technical support for electronic imaging including working with network services and other central computing staff as required. Provide all training fir the use of electronic imaging and software to include web based program. Closing Coordinator - Issue purchase orders to vendors, construction crew, and data entry . Accept , scan and distribute all contractual documents to coordinator, loan officer, agents & buyer. Show less

Daily office duties: scanning faxing, preparing incoming/outgoing mail, retrieving messages from phone answering system, scheduling, managing all customer portfolios and contracts.Transaction Coordinator duties: create duplicate files, order signs, MLS data entry, provide lock box and digital camera, submit all forms to corporate office, collect deposit and open escrow, track time sensitive documents and inspection periods, follow up with lender.