Sunny Kumar Email & Phone Number

Bengaluru, Karnataka, India

Bangalore Urban District, Karnataka, India

Handling various activities of the project like information gathering, analyzing the information gathered, documenting the functional or business requirements.Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.Conducted interviews with key business users to collect information on business processes and user requirements.Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.Ensure that the solution suggested is commercially viable and competitive. Make proposals.Part of managing prioritization, resolution and scheduling of Change Requests in coordination with other Operation Team membersOrganized review meetings with various stakeholders and preparing the Business Requirement Document

Bangalore Urban District, Karnataka, India

Designed plans to improve operations and suggested changes to systems for overall organization.Monitored process checks for proper completion and correct frequency.Developed and updated tracking spreadsheets using MS Excel.Investigated and resolved alerts, conducted queries and culled records to assist with maintenance and problem resolution.Met SLAs and internal and external regulatory standards by conducting scheduled procedural and tool audits.

Master Of International Business, International Business

Bachelor'S Degree, History