Operations and Administration

Position ObjectiveTo direct, promote, and coordinate the operations of the hotel in a manner that willoptimize the hotel’s market share and savings, improve the hotel’sefficiency, help achieve the cooperative’s mission and goals, and result in outstandingcustomer service. Position ResponsibilitiesThe General Manager’s responsibilities involve supervision, public relations, marketing,profitability and sales, service, reporting, capital requirements, and other duties asassigned by the board of directors.General Manager will maintain a positive attitude that promotes team work within theorganisation and a favourable image of the hotel.

Cabin Crew Training and placement

Key responsibilities: Motivating hotel team to deliver service standards Driving a sales and marketing strategy Meeting budgets and exceeding revenue targets Networking at dinners and functions Liaising closely with the sales and revenue team to make sure business is coming in at the right price

Front Office Operations