Sunny Chan Email & Phone Number

New York City, New York, US

New York, US

• Ribbon Health powers the healthcare industry with the first seamless API layer for accurate and comprehensive data on doctors, locations, accepted insurances, and costs & quality of care.Ribbon’s unique data platform.
• Led a team of Software Development Engineers in development of Ribbon Health’s Data Acquisition ETL Framework to streamline data collection efforts via Airflow.
• Lead the migration of data from Postgres to S3 infrastructure, resulting in a 75% reduction in costs and enhancing the efficiency and scalability of the data ingestion pipeline.
• Developed a Validation Framework that assesses historical datasets against current data, ensuring the delivery of more precise information into the data pipeline.
• Mentored and Developed team of software development engineers, providing feedback and coaching.
• Set forth strategic vision and roadmap with internal stakeholders that determined data growth and infrastructure needs that align with company goals for both Data Platform and Data Acquisition teams.

New York, US

• Managing Team of Analytic Engineers as Well as Team of Offshore Resources.
• Leading, Developing and Mentoring the growth of Analytics Engineers to further achieve their career goals.
• Identify, Scope and Implement opportunities for not yet in market solutions to aid in customer impediments and inefficiencies.
• Oversaw research of innovative qualitative/quantitative analytical projects for 20% innovation initiative to encourage team curiosity and experimentation.
• Responsible for conducting code reviews for all Analytics Engineering Projects.
• Architected/Developed/Deployment of Custom BI Dashboards product offering within Unified Platform (UP) to provide customers with visualizations catered to their specifications.

New York, US

• Responsible for the hiring/management/career advancement of a team of analytics engineers.
• Define and evaluate key metrics defining team ROI.
• Led in custom implementations of Professional Services offerings like campaign automation, mining data for custom data feeds, reporting and automated data enrichment as a turnkey offering
• Led in scoping/curating all SOWs for all technical custom solutions for both internal and external clients.
• Implemented 20% Initiative to encourage team technical innovation which resulted in producing custom solutions such as Sentiment Analysis, Social Health Check and Creative Analysis

New York, US

• Provided Ad Ops, Executive Team and External Clients with business tools that helped drive initiatives, scalable analytics and business insights.
• Creation of Automation scripts that provide customers/clients with reports/tools as a customized service.
• Mining/QA’ing large data sets within newly created data platform against native publisher API’s
• Supporting analytics and ad hoc reporting requests to other groups in Sales and Finance as required.

• Provide analytics for landline & mobile circuits, devices and spend. Tracked actuals against targets at a detailed level, identified hot spots, resolved issues, modeled savings associated w/projects and collected and.
• Assisted in forecasting yearly Corp landline & mobile spend.
• Led in the initiative of company wide pager/unclaimed/zero usage device cleanup saving company approx. $350K+/yr.
• Maintained/Provided Analytics for Global Monthly Review of Corporate Mobile ‘High Spenders’ to reduce user spend.
• Prepared data and analytics for GGNV Quarterly Ops Review.
• Assisted with the collection of analytics of Switch/VOIP metrics.

New York, NY, US

· Maintenance/Enhancement of Frontlist and QC Database – Handles day-to-day issues with database ranging from missing/incorrect data to using SQL in enhancing design of database.· Handling of Ad Hoc Reporting Requests – Summarizing and analyzing reports request from all departments within company dealing with Inventory, Sales (YTD and MTD) and Vendor.

Syracuse, New York, US

Taught Weekly Recitation Sections in Mathcad, Logic, HTML, Excel, and problem solving techniques for Intro. to Engineering Class

US

• Created/Maintained Company Asterisk PBX System
• Assisted In wiring company’s network and connecting phone lines to punch block
• Incorporated VOIP with Asterisk PBX System
• Created XML Menu on Cisco IP Phone 7690

US

• Created/Maintained Company Asterisk PBX System
• Assisted In wiring company’s network and connecting phone lines to punch block
• Incorporated VOIP with Asterisk PBX System
• Created XML Menu on Cisco IP Phone 7690

Masters Of Science, Engineering Management

Bachelors Of Science, Computer Science