Sunny Hirani

Sunny Hirani Email and Phone Number

Technical Support | Customer Success | Technical Account Management @ Microsoft
redmond, washington, united states
Sunny Hirani's Location
North Sydney, New South Wales, Australia, Australia
Sunny Hirani's Contact Details

Sunny Hirani personal email

About Sunny Hirani

Experienced Technical Support Operations and Customer Success Manager with a demonstrated history of identifying customer needs and delivering long-term software solutions to increase customer satisfaction and deepen customer relationships. Deep experience in doing business in APAC region including ANZ, Singapore and India.

Sunny Hirani's Current Company Details
Microsoft

Microsoft

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Technical Support | Customer Success | Technical Account Management
redmond, washington, united states
Website:
microsoft.com
Employees:
189892
Sunny Hirani Work Experience Details
  • Microsoft
    Sr. Support Engineering Manager - Windows Commercial
    Microsoft Feb 2022 - Present
    Sydney, New South Wales, Australia
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  • Altera Digital Health Anz
    Manager, Customer Success - Apac
    Altera Digital Health Anz Jan 2019 - Jan 2022
    Adelaide, South Australia, Australia
    Lead the Customer Success Management (retention and growth) operations for Asia-pacific region. The role involved managing and improving client relationships, help increase meaningful product adoption and thereby maximise the derived value and overall outcomes for the key enterprise accounts in Australia, Singapore, Philippines and GUAM.
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  • Altera Digital Health Anz
    Technical Support Manager - Apac
    Altera Digital Health Anz Nov 2014 - Dec 2018
    North Sydney, New South Wales, Australia
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  • Allscripts India
    Manager, Technical Support
    Allscripts India Apr 2012 - Oct 2014
    Vadodara, Gujarat, India
    Managing Operations for various client facing Technical Support teams for Allscripts viz. -For Client Technical Services team which provides Remote DBA as well as Proactive Support for Application, Server and Database monitoring for a wide variety of large and small hospital organizations across United States of America 24 x 7 x 365.For Windows Backup and Network Technical Services teams for Allscripts Ambulatory Technical Support as well.
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  • Allscripts India
    Associate Manager - Client Technical Services
    Allscripts India Apr 2010 - Mar 2012
    Vadodara, Gujarat, India
    Managing Operations for Client Technical Services team which provides Remote DBA and Applicaiton, Server and Database monitoring for a variety of large and small hospital organizations 24 x 7 x 365
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  • Allscripts India
    Team Lead, Product Support Services
    Allscripts India Apr 2007 - Mar 2010
    Vadodara, Gujarat, India
    Lead the operations for Application Support team for Sunrise Lab - Laboratory Information System
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  • Allscripts India
    Application Support Consultant
    Allscripts India Jan 2004 - Apr 2007
    Vadodara, Gujarat, India
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Sunny Hirani Skills

Healthcare Information Technology Requirements Analysis Hl7 Ehr Software Project Management Sdlc Technical Support Microsoft Sql Server Troubleshooting Emr Management Business Analysis Operations Management Agile Methodologies Integration Sql Performance Metrics Remote Infrastructure Management Software Documentation Informatics Networking Software Implementation Healthcare Information Technology It Operations Management Leadership Software Development Life Cycle Customer Relationship Management Backup Exec Vendor Management Hl7 Standards Team Management Team Building Performance Measurement Backup And Restore Symantec Backup Database Monitoring Remote Monitoring Healthcare Project Management Information Technology Business Process Sql Server Reporting Services Business Process Improvement Database Administration Servers Active Directory

Sunny Hirani Education Details

Frequently Asked Questions about Sunny Hirani

What company does Sunny Hirani work for?

Sunny Hirani works for Microsoft

What is Sunny Hirani's role at the current company?

Sunny Hirani's current role is Technical Support | Customer Success | Technical Account Management.

What is Sunny Hirani's email address?

Sunny Hirani's email address is su****@****pts.com

What schools did Sunny Hirani attend?

Sunny Hirani attended The Maharaja Sayajirao University Of Baroda.

What skills is Sunny Hirani known for?

Sunny Hirani has skills like Healthcare Information Technology, Requirements Analysis, Hl7, Ehr, Software Project Management, Sdlc, Technical Support, Microsoft Sql Server, Troubleshooting, Emr, Management, Business Analysis.

Who are Sunny Hirani's colleagues?

Sunny Hirani's colleagues are Amber Rauscher Carrick, Anurag Jaiswal, Kirt P., Muskan Maheshwari, Mohd Rahat, Michelle Belgau, Alan Michaels.

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