Sunny Hunt Email and Phone Number
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Everyone is trying to do more with less as quickly as possible.Companies struggling to grow and scale share a common problem: They believe that more customers and a filled pipeline equate to the best opportunity for growth. But this isn't always the case. Sometimes, more customers means more customer support, more staff, higher costs, and more headaches. Because they're not the right kind of customers for your business.Customers aren't all built the same; they have different needs, desired outcomes, and motivations for purchase, and those needs and desired outcomes constantly change.More customer volume isn't always the key to growth. Instead of solving a volume problem, the real solution comes with identifying and targeting customer segments that benefit your business most and then growing those segments using the resources you have today, not the resources you wish you had.I help my clients reverse-engineer their most profitable customers and craft the right-sized strategies and prioritized marketing plans they can start implementing immediately. Because NO ONE needs another overpriced, 100-page PowerPoint that gathers dust on a server somewhere.Marketing consultancies aren't created equal - in a world filled with self-proclaimed gurus, it's the quality of your work, the focus on uncovering the specific customer needs and tying them to unique business goals that set quality advisors apart from the "RockstartNinjaStartupGurus".A few personal tidbits: I love meeting new people and learning new things and thrive on being the dumbest person in the room. I've been remodeling homes and involved in home improvement projects since I was 16. I'm a notorious killer of orchids, and I've owned dogs since I was 6, when I inherited my grandmother's terrier.If you need to fill your pipeline with best-fit, eager-to-buy customers and ensure your marketing and growth efforts are working as hard as possible, we should chat.
Hunt Interaction
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Ceo & Chief Customer NerdHunt Interaction Jun 2012 - PresentAustin, Texas, UsHunt Interaction is a marketing consulting firm focused on helping service-selling companies focused on growing sustainably, attract, convert, and keep profitable customers. We specialize in crafting right-sized customer growth strategies and tactics our clients can implement immediately.We help our clients discover the right kind of customers for their company, which customers are the most profitable, help convert more of them, and reduce their overall churn.Services include customer insight research, smart segmentation, conversion optimization, specialized messaging/conversion copywriting, website UX assessment, customer onboarding, and more. If you need to know who your customers are, why they buy (why they don’t), and why they stay, it’s pretty much in our wheelhouse. -
Senior StrategistConvince & Convert Feb 2022 - PresentPhoenix , Az, UsConvince & Convert is a digital marketing and customer experience advisory firm that helps the world's most iconic brands (The United Nations, 3M, Cisco, Nike, Hilton, Caterpillar) gain and keep more customers. As a strategist on the Convince & Convert team, I evaluate clients' current programs and create strategic plans to improve their customer experience, digital marketing, and content marketing. -
Vice President, Marketing And Customer ExperienceSavvi (Savvi Partners, Llc.) Jun 2011 - Jul 2012(Not the MLM) Reporting to the CEO and BoD, led the beta launch marketing team for a lean startup in the online discounting and deals industry.- Established corporate brand strategy and implemented visual brand equity.- Created the member acquisition strategy for non-affiliate channels and began implementation.- Created the SEM, influencer and content strategies (paid, organic, and social) and directed channel management and began implementation.- Developed member retention strategy, supporting KPIs, and optimization tactics.- Developed and directed the implementation of key sales funnels and lead generation program.- Developed public relations and influencer strategy for pre and post-launch.
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Product DirectorProgrexion Jun 2010 - Jul 2011Salt Lake City, Utah, UsBuilt and directed the Interactive team responsible for conversion optimization (CRO), SEO, social media, creative services, brand management, information architecture (IA), and compliance for the immediate company and law firm client.• Increased online conversion rate by 14.96% YoY using CRO and SEO strategies and tactics.• Directed the SEO channel increasing revenue 51.9% YoY, beating established goals by 46.7% in a post-penalty environment (penalty was incurred and rescinded prior to my arrival).• Directed a B2C re-branding effort and product differentiation exercise for the primary revenue channel (website).• Increased marketing department project velocity by 35% in one quarter via the implementation of an Agile productivity tool and management process.• Directed the re-release of online analytics implementation and addition of enhanced tagging and segmentation features. -
Director, Marketing & Customer ExperienceVacationroost Aug 2008 - Jun 2010Reporting to the CEO and CMO, developed and implemented vertical product branding, marketing communications strategy and implementation, and customer acquisition strategy and implementation in a highly recession-stressed industry. Implemented long-tail acquisition, conversion, and branding strategy for network of 44 geo-specific websites.• Increased company-wide conversion rate 42% by developing and directing the implementation of a company-wide update to the website network and established custom online booking process.• Corrected crisis revenue shortfall, exceeding goal by 35% over 40 days, via multi-channel, seasonal marketing campaign.• Reduced customer winnowing process by 35% through the revision of the existing geo-taxonomy.• Increased quality and delivered equitable project deliverables with a 60% reduction in workforce.
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Marketing ConsultantConsultant Oct 2007 - Oct 2008Designed and optimized online user experiences and conversion strategies for companies ranging from stealth startups and national non-profits.• Developed strategies and implementation plans for increasing conversion rates and lowering marketing budgets.• Using emerging data and trends, developed segmented communications plans.• Developed SEO/SEM strategic and tactical plans.• Developed social media engagement and conversion strategies focusing on multiple customer segments and channel variations.
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Associate Director, Online Marketing1-800 Contacts Apr 2004 - Oct 2007Draper, Utah, UsDeveloped, designed, and directed the front-end foundational website redesign and customer database consolidation. Redesigned the overall user experience based on the customer journey and customer segmentation. The redesigned customer onboarding and order processes are still in use.• Increased online new user conversion rate over 21% returning customer conversion by 28% YoY, revenue by 30%, and average order size over 16% YoY after the redesign.• Increased email conversion rate by over 21%, revenue by 35%, and average order size by 8% YoY.• Reduced new customer attrition by as much as 28% by diagnosing and resolving UI issues.• Created and directed consumer insight program, melding performance analysis, qualitative testing, and customer service feedback.• Developed, trained & managed a specialized 12-person online customer service team. -
E-Commerce Category ManagerFranklincovey May 1999 - Feb 2004Salt Lake City, Ut, UsBusiness-owner of technology-based, customizable, and accessory products in the ecommerce channel. Introduced, promoted, and merchandised the first “converged” devices (early smartphones).• Used customer behavioral data to modify the website UI to increase conversion rate by 15% YoY.• Managed front-end website redesign project and implementation of Oracle's beta e-Business Suite 11.5.4.• Developed and implemented cross-sell opportunities for products through multiple online and offline channels.
Sunny Hunt Skills
Sunny Hunt Education Details
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University Of UtahIntegrated Marketing Communications -
University Of UtahCommunication
Frequently Asked Questions about Sunny Hunt
What company does Sunny Hunt work for?
Sunny Hunt works for Hunt Interaction
What is Sunny Hunt's role at the current company?
Sunny Hunt's current role is Customer Growth & Retention Architect for service-selling companies - build better, more profitable customers | Advisor | CEO @ Hunt Interaction | Speaker.
What is Sunny Hunt's email address?
Sunny Hunt's email address is su****@****ail.com
What is Sunny Hunt's direct phone number?
Sunny Hunt's direct phone number is +180144*****
What schools did Sunny Hunt attend?
Sunny Hunt attended University Of Utah, University Of Utah.
What skills is Sunny Hunt known for?
Sunny Hunt has skills like Online Marketing, Email Marketing, E Commerce, Social Media Marketing, Marketing, Marketing Strategy, Lead Generation, Social Media, Leadership, Management, Strategy, Customer Acquisition.
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