Area Director Video Services Field Operations. My responsibilities include the leading and development of a diverse team of customer facing managers and union represented technicians in support of the fantastic portfolio of video products and services in the Ohio, Maryland/Delaware and North Carolina Directv markets.

Area Manager Network Services- AT&T Field Operations Group Lead and develop a team of managers and union represented employees for various communications services under the AT&T umbrella of products and services in the Ohio, Maryland & North Carolina markets.

Coach and develop a team of telecommunications managers and technicians on Six Sigma, Lean, and MSOC methodologies. Partner and lead project teams on various telecommunications initiatives within AT&T.

Lead a team of union represented communications specialists in the Greater Milwaukee Area. Team handled installation and maintenance of residential and business customers as well as met all regulatory requirements established by State of Wisconsin PSC.

Assist the management team in training and developing 160+ newly hired telecommunications specialists in the Greater Milwaukee Area.

Installation and repair of residential communications services in the Rockford, Illinois Area.

Installation and maintenance of RF wideband telecommunications equipment in various military applications.