Develop trust relationships with a portfolio of major clients to ensure they do not turn to competitionAcquire a thorough understanding of key customer needs and requirementsExpand the relationships with existing customers by continuously proposing solutions that meet their objectivesEnsure the correct products and services are delivered to customers in a timely mannerServe as the link of communication between key customers and internal teamsResolve any issues and problems faced by customers and deal with complaints to maintain trustPlay an integral part in generating new sales that will turn into long-lasting relationshipsPrepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

• Working with a core team to execute and launch a cloud kitchen business model.• Planning, Research and business development in tier 1 cities of India.• Working closely with Ops team managers, account managers for brand setup and execution.• Documentation, Payment collection and Brand onboarding strategy for brands.• Selection and Tie-ups with brands, based on different parameters of On-Boarding.• Complete setup of restaurants from Onboarding to training on Cloud Kitchen Model.• Discussing and Planning of promotional strategy for restaurants better order generation.• Co-ordination and support to all the team working on the project.• Handling on ground escalations at restaurant and city level.• Studying and monitoring the performance of brands and Retention, backup planning with a smart strategy for non-performing brands. Handling team, Making daily, weekly, monthly quarterly reports and reporting to VP.• Have signed 100+ brands in three months across the city on the different strategic models.(Rental/Revenue/Mix model)

New Sales launch strategy,Setup and Onbarding Clients,Traning and Process placement,Acquisition and Account Management,Relationship Building,Ops support,Team Placement and Traning.Sales plan and reporting structure setup.Analytics and marketing support.

Building a top class curated marketplace and social engagement platform in to the Fast Fashion Category.• Handling Inside sales & business development team.• Handling Vendor onboarding team and category management team.• Handling strategic alliances & business partnerships.• Managing logistics team & setting up 3PL network to deliver product across India.• Supporting finance team on seller settlements, logistic settlements and reconciliation process.• Working closely with marketing team and customer happiness team.• Tracking seller performance.• Implementing processes and strategy to make best market place for vendors and buyers.

New product launch and business development activity for promotion of new Mobile commerce app in electronic category.(Easy price )On-Boarded 1000+ hyper local vendors in electronic category. Launch of corporate food deal website.(Table time).Onboarded 500+ corporate companies for table time.Handled complete sales process for Resturant & Realestate clients Onboarding.(Reachall web social software)Onboarded 100+ clients in hospitality and real estate sector.Handled account management and client relationship management.Achieved 100%Revenue target monthly and quarterly with the support of team.

• Managing and motivating sales team.• Ensuring the achievement of high standard customer services. • Overseeing the performance & development of juniors.• Developing pricing and marketing strategies and watch on competitors move• Maximizing profit through effective use of business KPI’s and performance management process. • Attending trade shows and exhibitions around the country and research on new interception security technology products. • Ensuring deadlines and targets are achieved on time whilst maintaining a high quality of service.• Identifying and winning new business opportunities within defined market sectors. • Presentation, planning and execution of government sector voice logger and ivrs projects.• Strategic planning on time and resources for project completion. • Planning and budget tendering process.• Handling sales executive and tele caller team.• Business development activities.