Sunny Suri ๐ฎ๐ณ Email and Phone Number
As a successful professional, I'm passionate about advancing industry growth and improving brand recognition for myself and my company. Throughout a wide range of industries, including BFSI, IT service providers (GSIs), telecom service providers, education, healthcare, manufacturing, and retail, I have successfully delivered solutions as a highly acclaimed sales and business development specialist.I have a strong track record of generating and seizing new chances, utilizing door-opening techniques, and building relationships with clients in order to further the organization's goals. I have the ability to pick up new ideas, technologies, and sectors quickly, which helps them explain the total value offer to customers and win over important internal and external stakeholders.I've managed multicultural, multidisciplinary teams around the world to complete successful projects and campaigns while guaranteeing the overall development of all parties involved.Business development, leadership, wallet-share growth, key account management, relationship and stakeholder management, and sales strategy are my main areas of interest. I combine all of these to help clients be more satisfied.My success is underpinned by three fundamental pillars: Respect, Recognition, and Responsibility.Follow mine curated posts.LinkedIn: www.linkedin.com/in/sunnysuri007๐คSunny Suri๐ +91 9867128238๐ง sunnysuricx@gmail.com
Simple2Call
View- Website:
- simple2call.com
- Employees:
- 39
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Assistant General Manager Sales And CxSimple2CallGurugram, Hr, In -
Assistant General Manager Sales & CxCsinfocomm Pvt Ltd Jun 2024 - PresentGurugram, Haryana, IndiaUsing Contact Center technologies strategically to more improve customer and partner experiences is the cornerstone of my work at CSInfocomm. Ensuring onboarding, adoption, and growth are smoothly interwoven into every encounter, my aim is to promote business outcomes that connect with customer success, with a particular focus on the India market. -
Senior Customer Success ManagerExotel Jul 2021 - May 2024Gurugram, Haryana, IndiaAs a Customer Success Manager, I focused on building strong client relationships and ensuring satisfaction. Using my CRM and analytical skills, I proactively addressed client needs and improved customer experiences. I monitored satisfaction metrics and implemented tailored solutions, driving business growth and retention. Through effective management of customer escalations, I consistently resolved concerns, leading to increase in client satisfaction scores..Voice, Cloud Contact Center, Messaging, Conversation AI, Channels etc.. -
Application Developer (Cct)Hdb Financial Services Ltd. Feb 2018 - Jul 2021Mumbai, Maharashtra, IndiaAs a Application Developer (CCT), I developed and implemented strategies to address Operational ' unique challenges. Using my requirements analysis and program management skills, I navigated complex projects and delivered results that exceeded expectations. Collaborating with cross-functional teams, I helped operational optimize performance and achieve sustainable growth, contributing to a 25% increase in project success rates. -
It ManagerBirla Gold And Precious Metals Limited Jul 2016 - Feb 2017Mumbai, Maharashtra, India
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Dialer Analyst-IiSnapdeal Nov 2014 - Jun 2016New Delhi Area, IndiaAs a Management Consulting Dialer Analyst, I supported the development of strategies to drive client success. My analytical skills and data-driven approach allowed me to uncover insights and make informed recommendations. I contributed to solving business challenges and facilitated change management, resulting in a 10% average improvement in client performance metrics. -
Dialer ManagerAugment Financial Service Pvt Ltd. Apr 2011 - Nov 2014Noida Area, India
Sunny Suri ๐ฎ๐ณ Education Details
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Cmj UniversityA -
Grade A
Frequently Asked Questions about Sunny Suri ๐ฎ๐ณ
What company does Sunny Suri ๐ฎ๐ณ work for?
Sunny Suri ๐ฎ๐ณ works for Simple2call
What is Sunny Suri ๐ฎ๐ณ's role at the current company?
Sunny Suri ๐ฎ๐ณ's current role is Assistant General Manager Sales and CX.
What schools did Sunny Suri ๐ฎ๐ณ attend?
Sunny Suri ๐ฎ๐ณ attended Abhinav Public School Pitampura, Cmj University, Niit Institute, Sabarmati University.
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sunny suri
Performance Driven Professional Targeting Assignments In Banking Operations And Audit Compliance,Transaction Banking,Kyc And Aml Policies As Per Aml Guidelines Set By Several Regulatory Bodies & Their Regulations.Delhi, India1hdfcbank.com2 +919899XXXXXX
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