Sunny Wang Email & Phone Number

Ann Arbor, MI, US

AI-Powered Search for E-Commerce

Carlsbad, California, United States

• Developed and deployed an end-to-end automated AI executive summary generation system for incident management tickets, integrated with existing Jira workflows, reducing manual reporting time by 100% and response times.
• Engineered a scalable data pipeline using AWS to process and store incident data, enabling real-time updates and analysis for over 150 daily tickets.
• Implemented a RAG system using pgvector, improving summary accuracy and style through contextual information… Show more
• Implemented a RAG system using pgvector, improving summary accuracy and style through contextual information retrieval from historical data and related tickets.
• Optimized AI model performance by experimenting with various preprocessing techniques and prompt engineering, resulting in a 25% improvement in summary quality as measured by cross-team feedback. Show less

United States

• Founded and led UnleashAI, a tech consulting agency delivering custom AI solutions to growing businesses, resulting in an average of 80% increase in task efficiency and $100,000+ annual cost savings per client.
• Spearheaded diverse AI projects, including chatbot development, workflow automation, and AI-driven applications, transforming manual processes into streamlined systems for clients across various industries.
• Managed and mentored a team of 3 employees, fostering a culture of… Show more
• Managed and mentored a team of 3 employees, fostering a culture of innovation and continuous learning, leading to consistent delivery of high-quality AI solutions.
• Developed consulting expertise to translate complex business challenges into actionable AI strategies, resulting in a 100% client satisfaction rate.
• Cultivated a robust client network through targeted sales initiatives and marketing funnels, achieving a 150% growth in clientele over the last month. Show less

Carlsbad, California, United States

• Engineered and deployed an AI chatbot on Slack, automating virtual sandbox reservations for 300+ corporate clients, completely cutting out related operational expenses, increasing efficiency, and improving user.
• Implemented a supervised learning workflow that increased model accuracy by 42%, by developing a script to continuously retrain the chatbot on new interaction data and feedback.
• Optimized the chatbot’s NLU pipeline, achieving a 50% reduction in response time and a… Show more
• Optimized the chatbot’s NLU pipeline, achieving a 50% reduction in response time and a 9.5% increase in accuracy, by redesigning task-specific preprocessing and intent classification algorithms.
• Collaborated with product managers and corporate clients to gather requirements and iterate on chatbot functionality, resulting in a 95% adoption rate among target users within the first month of deployment. Show less

Ann Arbor, Michigan, United States

• Coached online python course with over 1700 students from all over the world, contributing to an 85% student pass rate
• Met with students over video calls to help improve understanding in key concepts as well as work through bugs in written code
• Graded assignments checking for correctness and understanding while providing constructive feedback

• Engineered a novel data-processing software using Axon and SkySpark, leveraging machine learning techniques to extract KPI’s from data logger information, improving dataflow efficiency by 20%.
• Spearheaded a team of 4 developers to enhance server data-processing capabilities, resulting in the successful implementation of advanced data visualizers and multi-type data analysis tools.
• Implemented TensorFlow-based machine learning models to analyze raw motion sensor data, increasing… Show more
• Implemented TensorFlow-based machine learning models to analyze raw motion sensor data, increasing sensor response accuracy by 14% and enhancing overall system reliability.
• Actively engaged with clients to comprehend core business needs, develop solutions, and set timelines, leading to the successful delivery of three major features ahead of schedule. Show less

• Presented a comprehensive market analysis for a new wireless clicker product along with a 10-page written report.
• Assessed present and future market share, researched market demand, established competitors and investigated the effects of various distribution channels

Bachelor'S Degree, Computer Science (Ai), Music

High School Diploma, 94% - Scholars Award Every Year

Activities and Societies: Wind Ensemble: Clarinet Section Leader, the band was awarded Top 5 Junior Wind Ensemble Band across Canada..