Sunny Kim Email and Phone Number

Seoulmate is a café/restaurant specialising in Korean inspired brunch and café-style food as well as quality coffee.I have founded and built Seoulmate combining my passion in food and entrepreneurship.My roles as a business owner were:• Directed all aspects of concept and brand building, design, fit-out and menu development required to start a café/restaurant• Displayed leadership and resolve conflict that arose while managing a restaurant of 50+ capacity for 5 years• Utilise analytic tools such as Google Analytics to analyse market and sales data to adapt marketing & operation strategies• Maintained positive vendor relationship to integrate CRM features of well-known hospitality-tech platforms (UberEats, TheFork, Google Business, Ordermate, Quandoo)• Proactively created and maintain the business’ social media account and strategised marketing campaign.• Supervised employee performance, understanding employee strengths to maximise their potential and understanding their weak areas for prompt conflict resolution• Worked in a dynamic team of chefs, barista, waitresses and casual staffs to provide products & services that align with the business values and ambition• Manage and meet legal, safety and financial responsibilities of a small business owner • Fundraise and collaborate with other local businesses and associations (Willoughby Girls High School, Chatswood Tennis Club, Studio 84) to support the local community and contribute to affiliated charity bodies.Achievements• Break-even position in 2 years and in good performance with steadily growing trade• Consistently highly-rated reviews (4.7+/5 on Google) and a respected business in the local community• Stayed open and in profit through the COVID-19 crisis that affected thousands of other restaurant businesses

Austern International is an ‘Intensive Career Bootcamp’ program designed to provide millennials with opportunities to network and develop professional soft skills. My roles in Austern International were:• Facilitated and provided leadership for the learning and development of 20-30 university student participants in an overseas setting• Executed and oversee the 3-week program activities and itinerary• Prepared and conducted the workshop for participants to improve and practice presentation skills• Efficiently worked in team of 4 program facilitators • Managed partnerships and directly communicated with companies such as (Fintech Startup Bootcamp-Singapore, Happi Pty Ltd, Fave by Groupon)Achievements:• Successfully conduct the July Singapore in 2017 with 35 participants • Secure ongoing partnership with Fave by Groupon for the following Singapore programs

Austern International is an Intensive Career Bootcamp program that provides millennials with opportunities to network and develop professional soft skills. I share their passion and values in educating millennials and providing opportunities for personal disruption and industry experience. My roles in Austern International are:• Analysing market segments for companies through digital and physical research• Presenting comprehensive marketing solution to senior level executives• Efficiently working in groups to complete tasks with high quality• Networking and communicating with company representatives• Conducting interviews and for future program candidatesAchievements:• Winning team for Neeuro Company challenge; Market launch strategy• Winning team for Zenroom Company challenge; Australian market entrance strategy• Recognition for Showpo Company challenge; Strategy to maximise brand recognition in VIC and QLD