Sun Park Email and Phone Number

Product Portfolio Management (PPM) Product. Cloud-based Enterprise SaaS. B2B.Product Design(70%) / Design System(30%)

• Designed a predictive analytics tool for sustainable operation in in-flight catering, leveraging Digital Twin technology• Planned and conducted qualitative UX research, including SME interviews and field research, to define business needs and the opportunity area• Led the dashboard design, streamlining the analysis and synthesis of collected and AI generated data, as part of a solution ecosystem of the mobile, in-flight entertainment (IFE), and desktop apps

Redesigned homepage widgets to streamline data-heavy experiences and effectively deliver timely insights to customers of SAP Fieldglass through heuristic evaluation, competitive analysis, and data analysis (web/desktop)(enterprise SaaS)

ID Action Lab, Equitable Healthcare Lab• Performed a robust environmental scan of the healthcare system’s 6 initiatives and conducted primary and secondary research focusing on the primary care providers (PCP) and lower-income populations to gather insights on systemic and structural issues related to healthcare equity and accessibility• Designed information architecture of insight walls and created materials visualizing the past, present, and areas for opportunities in healthcare systems with system maps, infographics, and highlighted quotes

• Established the first Personal Financial Management (PFM) mobile app in Korea, supporting customers manage assets from bank accounts to cryptocurrencies — $20+ billion monitored (as of early 2018)• Owned end-to-end user experience design processes for insightful personal financial data management focusing on expenditure data, 2-factor authentication process, card recommendations, and new services for product growth with a design system. Created high-fidelity prototypes and design comps with specifications (iOS/Android)• Satisfied business requirements, streamlined financial data, integrated customer voices, and enhanced usability by directly collaborating with developers, engineers, and business professionals — MAU increased by 80%• Conducted user research, usability, and technical constraints using mixed UX research methods (qualitative and quantitative) and executed analysis and synthesis to drive cross-team collaboration projects• Optimized the data sharing process among agile multidisciplinary teams by restructuring documents and platforms, leveraging JIRA/Confluence and G-suite• Developed primer of quality assurance specification documents

• Led research and managed the project schedule as a project team leader• Independently researched the usability of services across devices• Designed a mobile messenger service, organized interviews with 10+ teens, and recommended services by factoring in their unique attributes

A Social Venture, Empowering Hopeful People• Led brand, content, and product experience design based on user and UX research, across online and offline channels• Contributed to preparing PR/keynote events materials (i.e Asia-Pacific AIESEC Forum) — succeeded in crowdfunding (achieved 100+%)

• Independently performed a case study of online shopping websites• Led a team project that created concept designs for furniture accessories based on customers' lifestylewww.dodot.co.kr